Multichannel Inventory Management Software & Order Management System


Growing ecommerce businesses often spend too much time manually updating inventory and deciding where to ship from when selling on multiple channels. This results in overselling, cancelled or late orders, and rising costs. Descartes offers an all-in-one multichannel inventory management (IMS) and order management system (OMS) to help.

The best businesses rely on Descartes to manage inventory and orders

CPG.IO logo
Crystal Art Gallery Logo
Crown Display logo
AVX Returns logo
Farwest Sports logo
Trekline Motorsports logo

Prevent overselling and inaccurate inventory across channels


No more manually updating inventory on each platform. An inventory management system keeps track of what you have and where you have it. Automatically reserve inventory when an order is created and never oversell again. 

Artistic representation of an inventory management system keeping track of inventory in a warehouse to avoid overselling on multiple ecommerce sales channels
Artistic representation of order management system software importing and managing all ecommerce orders from multiple sales channels in one place

Centralize order management and stop updating multiple systems


Automatically import orders from all sales channels to expertly update shipping and tracking information in one place. No more logging into multiple platforms to process orders, update inventory, or track shipments. 

Automate fulfillment and deciding which location to ship from


Set up business rules to automate fulfillment location decisions, update shipping services, and split orders to save shipping costs. Keep your delivery promise with our order rule engine and custom plugins.

Artistic representation of automated ecommerce order fulfillment operations where software selects shipping services, reduces shipping costs, and ensures on-time delivery

What can Descartes do for you?

Reduce operational complexity
Simplify multichannel ecommerce by simultaneously updating inventory and orders in real time.

Ensure marketplace compliance
Only sell items you have in stock and keep your order cancellation rate marketplace- compliant.

Help grow your business
Add more sales channels and SKUs without losing control of inventory visibility or orders.

All-in-one inventory and order management solution

Icon for syncing inventory represented as a computer screen with three carts all tied to one main list

Sync everything in one place

Keep your inventory levels synchronized across all channels, marketplaces and shopping carts.

Icon for managing inventory for multiple warehouses represented by two warehouses, a gear wheel, and a check mark

Manage multiple warehouses

Easily move and track inventory between bins, brick-and-mortar locations, and warehouses.

Icon for inventory tracking represented by a hand trolley with boxes and a checklist

Complete inventory tracking

Know where everything is, from receiving to shipping. Easily track your inventory throughout its lifecycle.

Icon for creating custom inventory calculations, represented by a bar graph with t-shirts at different levels and a gear wheel

Custom inventory calculations

Set strictly defined rules for calculating the optimal quantity you need on your channels.

Kitting and assembly icon of multiple parts connecting to a lamp

Create kits and bundles

List multiple items as a kit and bind all products' inventories to prevent overselling of components.

Icon for reserved inventory represented by two t-shirts and a caution sign with an exclamation point

Reserve inventory for special use

Keep a specific amount of stock reserved for preferred channels and special promotions.

Icon for predictive purchasing represented by a human head with digital elements

Automate inventory planning

Never run out of stock. Use predictive purchasing and alerts to prevent backorders and late shipments.

Icon for predictive restocking for FBA represented by a warehouse with the letters “FBA” on it

Predictive restocking for FBA

We tell you the quantity to restock based on past sales and current Fulfillment by Amazon (FBA) inventory.

Icon of a downward pointing arrow entering a box, representing updating inventory from vendor feeds via API

Update inventory from vendor feeds

Vendor feeds can be automatically imported and synced with your catalog and inventory levels.

Ready for omnichannel ecommerce growth

Schedule a meeting with our team to evaluate the impact of an IMS/OMS on your business

YOY REVENUE GROWTH by 33 percent.
OVERSOLD INVENTORY by 0 percent.
350+ integration opportunities

2x multichannel ecommerce growth

CPG.IO logo with warehouse and pallets full of boxes

“[Descartes] Sellercloud allowed us to grow, including almost doubling the number of channels that we used to be on in our previous system, as well as handling the increased amount of order flow and requirements. I am confident that Sellercloud can help us continue to grow with adding new channels and handling our additional order volume.”

Sharon Leckron, Senior VP of Channel Development, CPG.IO

Our customers are masters of inventory and order management

4.2 of 5.0 stars review on G2

Managing seven ecommerce sites

“We’ve been using [Descartes Sellercloud] since 2017 and still going strong. I’m able to manage all my platforms in one place. I can set things up once and just post from Sellercloud instead of having to navigate seven separate sites. More time efficient. We have seven online stores and are still working on growing. Sellercloud allows us to keep our inventory set and separated so that we can manage all sites simultaneously.” 

AJ on G2

4.5 of 5.0 stars review on Capterra

Increasing our channel presence

“We have seen massive growth since we implemented [Descartes] SellerCloud, and we are able to work more efficiently than ever before. When I say we have seen massive growth, I mean we have seen our sales about double where they were before we implemented SellerCloud. Though there are other factors that have contributed to this, one of the biggest factors has been our ability to increase our channel presence. Moreover, we are able to meet our increased production demands without a substantial increase in our HR overhead.”

Joshua A. on Capterra

Why struggle to run a growing business when technology can help?  

Learn how purpose-built ecommerce operations software can help you succeed.

eBook cover for how-to guide Build an Ecommerce Tech Stack for Fast and Flawless Order Fulfillment

Customer success stories

Bambi Baby logo with happy children in car seats

Eliminating Bottlenecks in Inventory and Order Management

Bambi Baby is an omnichannel retailer of mid- to high-end baby items, including infant car seats, strollers, and nursery furniture such as cribs and dressers. In the past, “Shipping, inventory [and] communicating with the website was always a problem.” How did they solve it?
First Choice Online logo with warehouse background of women sitting at a table and packing orders
Managing Inventory, Orders, POs, and Accounting in One Place
First Choice Online sells a wide variety of products, from beauty products to electronics and pharmaceuticals. Before, as the business grew, it was harder to track processes, reporting was fractured, and they could not improve efficiency. What changed?
Golf Superstore logo with warehouse background

Accurate Omnichannel Inventory Levels and Tracking

Golf Superstore offers golfing hard goods and soft goods, specializing in custom club fittings for all brands. How does the retailer efficiently manage inventory between the warehouse, brick-and-mortar stores, and marketplaces while keeping levels accurate everywhere?  

Looking to stop overselling your inventory?

By leveraging multichannel inventory management software, businesses can automatically sync inventory on all sales channels and stop overselling.

Featured inventory & order management content

Boxes on rollers moving through a midsized warehouse
Apply the Inventory Turnover Formula
Inventory turnover is a ‘sweet spot’ metric. If it’s too high or too low, you likely have an issue. Here’s how to assess your business.
A warehouse worker using a tablet and inventory management software to eliminate overselling in ecommerce
How to Eliminate Overselling in Ecommerce
Understand overselling, its causes, how to prevent it, and how the Descartes inventory management system can help.
Large warehouse filled with boxes of excess inventory to sell
How to Sell Excess Inventory and Make a Profit
Excess inventory can cut into your bottom line. Here are ways to profit from burdensome inventory and reduce risk exposure.

Looking to meet with a solution expert?