Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Solutions
Industries
Chips Go Here
Descartes announced the launch of its sophisticated new “out-of-the-box” analytics tool designed to help customers better understand the data captured and created by their Descartes solutions. Leveraging Microsoft Power BI’s analytics and reporting...
Nolan Transportation Group (NTG) provides freight brokerage services to shippers across North America through a strategic truckload and less-than-truckload (LTL) carrier network. NTG is using the Descartes MacroPoint™ freight visibility solution to...
Industries
Solutions
Steelcase Inc., a leading global provider of architecture, furniture and technology products and services, is focused on surpassing customer expectations for exceptional service. To this end, the company implemented the Descartes MacroPoint™ freight...
Industries
Solutions
Sonepar, a leading global distributor of electrical products and services, announced that Technische Unie, its Dutch subsidiary, is using Descartes' integrated routing and mobile solution to improve delivery operations. With Descartes Route Planner™...
Industries
Solutions
Rotech Healthcare, a leading U.S. provider of home medical equipment, as well as respiratory and sleep apnea treatment, is automating the planning, dispatch and data collection processes for its nationwide delivery fleet using Descartes' cloud-based...
Industries
Solutions
Iceland Post, the national postal service for Iceland, has deployed the Descartes route planning solution to help it successfully transition to a parcel delivery company in response to the country’s ecommerce growth. With Descartes’ strategic route...
Industries
As the premier national distributor of home automation systems, Home Controls depends on speedy, reliable shipping to create an exceptional, frictionless customer experience. Integrated with Oracle NetSuite and carrier platforms, Descartes ShipRush...
Industries
Solutions
The level of supply chain disruption caused by the global COVID-19 pandemic created unprecedented challenges for this essential industry. Whether fighting to keep grocery products on the shelves or scrambling to drum up new sales to offload inventory...
Industries
Solutions
Driving Growth with Descartes Ecommerce WMS PackAngels, the ecommerce fulfillment unit of German logistics service provider ANCLA Logistik GmbH, manages logistics for small and medium online businesses. In support of its exponential growth and the...
Industries
Solutions
Talking Logistics Video Episode with Capital Logistics, Echo Global Logistics & Descartes As part of a new video series Making a Difference: Supply Chains for a Better Tomorrow, industry analyst and Talking Logistics host Adrian Gonzalez speaks to...
Industries
Solutions
Circle Logistics is a freight broker providing logistics solutions to a wide array of customers in the continental United States, Canada and Mexico across all modes of transportation including dry van, flatbed, reefer, expedite, oversize and air.
Industries
Solutions
The PipeKnife® Company, founded in 1993, is one of the largest suppliers of specialty tools to the Caulking, Waterproofing, Deck Coatings and Auto Glass Replacement industries. Over 300 professional grade tools to cut and remove old sealant and...
Industries
Solutions
Get the Guide and “Prescription for Success” Based on Your Daily Ecommerce Shipment Volume No matter what they’re selling, successful online retailers have one thing in common: best practices. Strong businesses are sustaining growth from ecommerce...
Solutions
Get the First Installment in the Series: Customer-Facing Enablement Freight forwarders are facing extreme pressure. They are being pushed on all sides to digitize and deliver a premiere customer experience. With innovative competitors shaking-up the...
Solutions
Best Dedicated Solutions is a third-party logistics company founded by experienced professionals with a vision for a better brokerage experience. Specializing in immediate pickup and direct delivery for consumer and industrial freight, BDS offers...
Industries
Solutions
Founded in 2001, Puerto Rico’s E.T.H. Cargo Services is a total solutions logistics service provider and Non-Vessel Operating Common Carrier (NVOCC) that offers transportation and warehousing solutions for logistics providers and forwarders across...
Industries
With strong, ever-present competition from rival ports along the eastern North American seaboard, global trade intelligence is crucial for the Port of Halifax to compete effectively as a regional cargo hub. To fuel continued growth in containerized...
Industries
Solutions
Specializing in outfitting private planes and yachts, private residences and destination clubs, and hotels and restaurants, Dallas, TX-based Dahlgren Duck ships luxury products to elite clients around the globe. Dahlgren implemented the logistics...
Industries
Solutions
WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with exceptional customer service. By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to...
Solutions
WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with exceptional customer service. By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to...
Solutions
Featured Customer Success Stories
EDB
EDB must screen its customers, partners, and employees to comply with international compliance regulations. EDB chose Descartes Visual Compliance™—with direct Salesforce™ integration and dynamic screening—to simplify and expedite its compliance process, mitigate third-party risk, and accelerate the sales cycle.
Box Components
Box Components designs, manufactures, and distributes parts for BMX and mountain bikes for customers around the world. Read how Box Components chose Descartes OzLink to provide warehouse management for ecommerce order fulfillment
Megaware Keelguard
Megaware KeelGuard, a provider of specialized boat protection products: KeelGuard®, PontoonGuard®, SkegGuard®, ScuffBuster®, FlexStep Pro® and BatteryGuard™ implemented Descartes OzLink™ to automate and streamline its shipping process in response to rapidly increasing growth.
Cathay Pacific
Cathay Pacific Cargo deployed the Descartes CORE Tracking Bluetooth Low Energy (BLE)™ readers, tags, and network to 29 ports worldwide as part of its Ultra Track cargo tracking service and enhanced its customer service.
Goodfair
By automating its order fulfillment process and leveraging full visibility into warehouse inventory, Goodfair improved the customer experience, increasing order accuracy and reducing the time to ship to one week.
Black & Veatch
U.S.-based engineering and professional services corporation Black & Veatch places a high priority on complying with global regulatory requirements, including those related to export compliance.
Featured Videos
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Tyres On The Drive Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Ideal Supply Delivers Superior Customer Service with Help from Descartes
Meeting Customer Expectations for Real-time Freight Visibility with Descartes MacroPoint™
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.