Customer
Success


Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.

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Featured Customer Success Stories


Image of a transport truck featuring the Lipsey Logistics logo.

Lipsey Logistics


One of the largest transportation providers in North America, Lipsey Logistics implemented Descartes MacroPoint™ to heighten freight visibility and increase compliance. The 3PL automated multimodal visibility, increased carrier compliance by nearly 20%, and doubled ELD compliance in less than a year—saving a substantial amount of time, money, and manual effort.

Image of electric cars being charged featuring the EVBox logo

EVBox


EVBox was in need of an easy-to-use automated screening solution that could be integrated into the existing sales platform, Salesforce. With customers worldwide, having a solid compliance program was a necessity and EVBox turned to Descartes Visual Compliance to automate its denied party screening processes.

Gravesham Borough Council

The Council was looking for a solution that could meet customer expectations, while also driving down no-access rates. Oneserve and Descartes delivered a solution that increased first-time access, reduced follow up phone calls, and streamlined the feedback process
Descartes is helping freight forwarder JK International

JK International (JKI)


Learn how JK International has moved away from legacy technology to Descartes to improve customer service, achieve enhanced analytics, reduce demurrage fees, and enhance overall operational efficiency
Image of Fairmount Tire location store front

Fairmount Tire


Read how Fairmount Tire replaced inefficient, paper-based manual delivery practices with Descartes Route Planner™ On Demand to deliver more tires in less time using fewer trucks, while enhancing the customer experience with a detailed, real-time view of the order journey.

Speed Global Services


Read how Speed Global Services has been using Descartes OneView™ for clearing shipments and moving multimodal freight. The company is benefiting from the automation, statistical analysis, customs compliance capabilities of the technology. With the Descartes solution in place, Speed Global Services is freeing resources to drive up growth.

Featured Videos


Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success

Ideal Supply Delivers Superior Customer Service with Help from Descartes

Meeting Customer Expectations for Real-time Freight Visibility with Descartes MacroPoint™

Descartes Customers in the News


Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.