Delivery Appointment Scheduling
Create a Highly Differentiated Customer Experience with the Industry’s Most Advanced Dynamic Delivery and Service Appointment Booking Solution
Finding the perfect balance between meeting customers’ high delivery expectations and effectively managing or reducing delivery costs has long been a challenge.
Descartes’ sophisticated delivery appointment scheduling enables companies to achieve both goals seamlessly. The solution dynamically and uniquely creates delivery appointment options in real time that considers real-world constraints (e.g., road networks, operating policies).
The scored options are feasible and the seller can determine which ones to present to the customer to manage their delivery costs. There is almost infinite flexibility in the options that can be presented.
More Feasible Deliveries
Integrated End-to-End Footprints
Chris McShane, Director, Strategy, Transformation & Business Development
"As part of our innovative ecommerce-based mobile tire replacement service, we wanted to more accurately reflect the logistics cost of the mobile service when customers were booking service appointments and balance demand with our ability to serve customers."
Fleet Resource Center
Expand Your Routing, Mobile & Telematics Knowledge
Delivery Appointment Scheduling FAQs
What does delivery appointment scheduling mean?
Delivery appointment scheduling is the process of setting specific time slots or appointments for the delivery of goods to a customer.
What is delivery scheduling software?
Delivery scheduling software allows companies to model delivery networks and operating restrictions and policies to automate, optimize and streamline the process of planning and creating delivery routes.