Looking for the Right Forwarder Transportation Management System (TMS)?
Choosing a TMS shouldn’t come with hidden costs or unexpected surprises. At Descartes, transparency is built into how we price and support our customers.
At Descartes, Transparency Isn’t Just a Feature,
It’s How We Operate
With value-based, predictable pricing, and local expertise you can rely on, Descartes Forwarder TMS gives you the confidence to scale your operations without compromising margins or customer relationships.
Value-based Pricing
Descartes modular approach to pricing means you pay for what your business actually needs. Rather than bundling features, Descartes Forwarder TMS is priced based on your operational requirements and functional priorities.
Predictable Fees
Descartes predictable pricing protects forwarders from unexpected costs. Unlike pricing models that drive up costs when volumes surge, Descartes Forwarder TMS pricing remains stable. This enables accurate cost forecasting, protects margins, and eliminates surprise software fees without added financial risk or passing on costs to customers.
Local Support
Descartes combines global scale with local teams who understand the operational and commercial realities of your market. Our experts bring deep freight forwarding and logistics domain knowledge to enable faster issue resolution, more relevant guidance, and support that goes beyond technical troubleshooting. The result is a Forwarder TMS backed by people who understand your business and the real-world challenges you face every day.
Sharing the Latest G2 Market Report
The latest G2 Market Report highlights meaningful distinctions across the competitive landscape. From our perspective, the findings reinforce Descartes Customs & Compliance as a leader across key usability, customer support, and product direction metrics which reflect a strong balance of innovation and user-centric design. In addition, the Descartes Forwarder Suite delivers a well-rounded combination of functionality and usability, making it a dependable and scalable platform for organizations with evolving logistics needs. Taken together, the results position Descartes as a trusted business partner with a clear and compelling product vision.
The report also notes that Magaya performs particularly well in ease of use and initial setup, making it an attractive option for smaller organizations. CargoWise stands out for its breadth and power, though this strength comes with the trade-off of the steepest learning curve among the evaluated platforms.
 Metric* | CargoWise | Magaya | Descartes Forwarder Enterprise Suite | Descartes Customs & Compliance Suite |
|---|---|---|---|---|
| Meets Requirements | 8.6 | 8.6 | 8.2 | 9.0 |
| Ease of Use | 8.5 | 8.7 | 8.2 | 9.0 |
| Ease of Setup | 6.0 | 8.2 | 7.5 | 8.8 |
| Ease of Admin | N/A | 8.2 | 7.9 | 8.1 |
| Quality of Support | 7.7 | 8.2 | 8.4 | 8.7 |
| Good Business Partner | N/A | 8.1 | 7.9 | 9.3 |
| Product Direction | 9.5 | 8.3 | 8.2 | 9.8 |
Our Customer's Remarkable Experiences
"All information and data is easily located within Descartes Forwarder Enterprise Suite. Customer support is very helpful and responds to issues in very timely manner."
Stephen E. on G2
"I find Descartes Customs & Compliance Suite to be simple to use and the support team is great. The team is available to help solve issues when we have a hold or reject. The initial setup was easy because they trained us on how to set up and use the system."
Addis N. on G2
What Can Descartes Do for You?
"Descartes is so much more than software. It's about the people behind the software. Descartes's people understand the needs of trade, and they seek to position not just the needs of today, but the needs of tomorrow. And they work with us and our clients in a way that it feels like you're working with people instead of working with technology."
-- Alan Dewar, VP, Client Services & Regulatory Affairs, GHY International
"We've implemented other software across our business in different verticals, and I can't say we've had the same level of satisfaction as we’ve had with the Descartes team. We're looking forward to utilizing Descartes throughout the entirety of our business.”
-- Steve Zambo, CEO and Co-Founder, The AGL Group
Scale Faster with a Platform Designed for Forwarders
- Stronger margins
- Stabilize profitability even when volumes shift - Predictable pricing
- Costs that don't fluctuate with transaction spikes - Expert support
- Our expertise helps you get the most from the platform
