Descartes Customs Compliance Solutions
Customs Declaration Software Luxembourg - LUCCS
Minimize the chance of delays and compliance challenges. Descartes Customs solutions enable Luxembourg businesses to manage customs clearances with ease, clarity, and efficiency.
Chosen by top performers in the industry














Streamline Luxembourg customs compliance with Descartes Customs
Navigating customs rules is challenging. Manual processes increase the risk of errors, delays, and non-compliance.
With Descartes Customs, a cloud-based platform connected to the Luxembourg Customs Clearance System (LUCCS), your import and export declarations are automated, accurate, and fully compliant.
Your blueprint for effective customs management
We know how challenging customs processes can be for businesses. That’s why we built a solution that simplifies and automates every step. With Descartes Customs, you can handle:
Import Declarations
Connect to eDouane Luxembourg and submit import declarations to LUCCS National Import System (NIS) via one solution.
Export Declarations
Get access to eDouane Luxembourg and submit export declarations to LUCCS Automated Export System - AES/SAE
Transit Movements
Connect to eDouane Luxembourg and handle your LUCCS Transit (NCTS) flows.
Import (ICS) & Export (ECS) Control
Send Import Control System (ICS) and /Export Control System (ECS) data securely and meet pre-arrival and exit control rules.
Learn more about Descartes customs software
Curious about the cost of customs software?
Learn what’s involved in integrating a customs management solution. We break down pricing and show how our model works to help businesses choose confidently.
Customer Success: Scaling a customs bureau with Descartes Customs

“Managing customs declarations is increasingly complex and manually handling thousands of entries monthly is time-consuming and prone to error. Descartes e-Customs has allowed us to scale our operations and improve our customer experience.”
Karl Heron,
Head of Bureau Services at Cardinal Global Logistics.
Customs Management Software FAQ'S
Customs filing solutions, often called customs brokerage software or customs management systems, are tools designed to simplify and optimize customs declarations and compliance processes for importers and exporters.
When choosing a customs management solution, it’s important to understand the different cost factors involved. By reviewing elements such as infrastructure, modules, user licensing, and other key considerations, you can determine which option is the best and most cost-effective fit for your business.
Whether you’re a freight forwarder, haulier, or trader, customs management software helps you:
- Prevent expensive customs delays by automating documentation and submissions.
- Maintain compliance with constantly-evolving customs regulations.
- Minimize mistakes that could result in penalties or shipment rejections.
eDouane serves as Luxembourg’s central online access portal for all digital customs services, while LUCCS is the core customs declaration system itself. After logging in through eDouane, users can access key LUCCS modules, including the LUCCS–NIS (National Import System) for submitting import declarations, the LUCCS–Export module for lodging export declarations, and the LUCCS–Transit (NCTS) module for handling Union transit procedures.
Descartes Customs will manage the connection to eDouane and LUCCS, provide users with a simple, streamlined, fully digital workflow for managing customs formalities in Luxembourg.
Yes. You need a valid Economic Operators Registration and Identification (EORI) number to submit customs declarations in Luxembourg.
The EORI number is mandatory for all companies carrying out customs formalities within the European Union, including Luxembourg.
Any business importing, exporting, or placing goods under transit procedures in Luxembourg must use its EORI number for every declaration submitted through LUCCS (including NIS, Export, and Transit).
If you don’t yet have an EORI number, you can apply for one with the customs authority of the EU Member State where your company is established. Once issued, the number is valid throughout the entire European Union.
Businesses often want to understand the full cost of customs management software—not just the initial purchase, but the ongoing investment. Here’s a clear breakdown of what to expect:
Initial Investment Costs
- License Fees: Pricing depends on your business size and required features, with customised solutions typically costing more.
- Integration: Connecting the software to your Enterprise Resource Planning (ERP) or supply chain systems may involve additional setup costs.
- Training: Ensuring that your team is properly trained is an important part of the initial investment.
Ongoing Costs
- Subscription Fees: Cloud-based solutions usually come with monthly or yearly subscription fees.
- Updates & Maintenance: Staying compliant with regulatory changes often requires updates that may include extra costs
- Support: Ongoing customer or technical support packages may increase your long-term expenditure.