Descartes acquired Airclic an industry-leading provider of cloud-based mobile solutions that help streamline and automate complex 'last mile' logistics processes, which is a key piece of the supply chain that directly touches customers and has traditionally been burdened with paper-based processes. The Perform™ suite of products provide configurable, feature-rich mobile technology and advanced electronic proof of delivery (POD) solutions that operate on hand-held devices carried by drivers. The Airclic mobile solutions augment the Descartes Routing, Mobile & Telematics suite and help customers across a number of industry verticals, including less-than-truckload (LTL), third-party logistics (3PL), food and beverage, retail and healthcare, improve transportation efficiency and reduce the cost of delivering goods.
The Descartes Perform™ solutions help customers:
- Eliminate paper manifests, optimize routes and streamline dispatching
- Ensure that the right items are received and loaded
- Prove what, when and how much is delivered at each stop
- Confirm chain-of-custody
- Manage cross dock opportunities
- Complete proof-of-delivery and chain-of-custody documentation
- Enable more accurate and quicker fulfillment of product orders
- Reduce product returns
- More effectively track overages, shortages and damages
- Enhance the overall customer experience
Descartes Perform™ for Distribution/Food
Descartes Perform™ for Distribution is a web-based, mobile solution that helps eliminate paper and paper-handling costs across every step of the distribution process. In addition, these solutions help minimize customer disputes and write-offs related to overages, shortages and damages (OS&Ds). The solution enables “clean invoices,” accurate orders, and outstanding customer satisfaction. These solutions provide customers with information throughout the distribution process and at the point of delivery to resolve issues in real-time, which helps ensure the longevity and quality of the professional relationship between distributor and customer.
Descartes Perform™ for Transport
Descartes Perform™ for Transport is an easy-to-implement, web-based solution that helps customers eliminate paper and associated paper-handling costs from their delivery processes, which significantly reduces delivery errors, improves service levels, and adds transparency and control to delivery and logistics operations. The solution is highly flexible, easily configured to fit your workflow, and seamlessly integrated with your other systems. Descartes Perform for Transport also offers a host of sophisticated features and functionality that ensures order accuracy and operational efficiency.
Descartes Electronic Vehicle Inspection Reporting™ (Descartes eDVIR™)
Descartes Electronic Vehicle Inspection Reporting™ (Descartes eDVIR™) is an integrated U.S. Department of Transportation (DOT)-compliant reporting solution that helps to automate and improve the efficiency of the daily Driver Vehicle Inspection Reporting (DVIR) process. The DOT-compliant DVIR functionality helps customers to better manage the required, yet often painstaking and time-consuming, process of daily vehicle inspection and reporting. It helps protect against non-compliance and enables managers to quickly identify issues that need to be addressed in order to improve fleet operations and overall supply chain efficiency.
Descartes domain experts will analyze a customer’s current business processes to gain a thorough understanding of current operations and provide recommendations for improvements via business case development customized for each unique organization. Each new Descartes customer is assigned a project consultant. The relationship begins with a kick-off meeting where Descartes communicates the implementation process. We know how to ask the right questions to ensure that we thoroughly understand our client's needs so they can take full advantage of the Descartes solution. In addition, our industry knowledge and domain expertise helps move our customers through the implementation process because we understand their business. Descartes' on-going services include post-implementation business performance reviews, tune-ups, and continual business process improvements to ensure the best possible use of Descartes solutions.