In a recent “Forwarder & Broker Benchmark Survey,” sponsored by AfA and Descartes, more than 200 forwarders, brokers and NVOCCs about their views on the value of technology. One finding? The gap between the top-performing airfreight forwarders and those at the bottom, in terms of profit margins, appears to be growing wider. Read the article on Air Cargo World for more (requires subscription).