Ecommerce Operations

FreightWaves shares insights from Descartes’ Johannes Panzer on the toll of delivery failures on consumer loyalty and the critical importance for retailers to integrate shipping and fulfillment into the customer journey.

Institute for Supply Management covers critical insights for retailers and logistics organizations on the impact of delivery failures on future ecommerce purchases, based on Descartes’ study of over 8,000 European and North American consumers.

CSCMP’s Supply Chain Quarterly features insights from Descartes’ report on the impact of a poor delivery experience as ecommerce purchasing accelerates and consumer expectations rise. The report polled 8,000+ consumers in Europe and North America.

Sales TechStar covers Descartes’ study of 8,000+ consumers across Europe and North America and the critical insights it offers retailers and logistics organizations on the importance delivery and the impact of delivery failures on future ecommerce purchases.

IT in the Supply Chain features critical insights for retailers and logistics organizations from Descartes’ study of over 8,000 European and North American consumers and their sentiments on the importance delivery and the impact of delivery failures on future ecommerce purchases.

Retail Dive on Descartes’ study of 8,000+ consumers across Europe and North America and the critical insights for retailers and logistics organizations on the importance delivery and the impact of delivery failures on future ecommerce purchases.

Supply Chain Dive on Descartes’ study of 8,000+ European and North American consumers and the critical insights it offers retailers and logistics organizations on the importance delivery and the impact of delivery failures on future ecommerce purchases.

FBJNA features how the combination of the Descartes ShipRush multi-carrier parcel and less-than-truckload (LTL) shipping solution with Descartes’ ecommerce warehouse management systems help customers improve fulfillment with a unified solution.

TruckNews features findings from Descartes report that suggests while home deliveries become more popular with skyrocketing ecommerce purchases, many retailers and their delivery companies are falling short in the final mile experience for consumers.

AJOT shares insights from Descartes’ Frank Hung on the global shortage of unit load devices (ULD) to transport air cargo and how technology can help the industry simplify the returns process and improve ULD asset management for the long-term.