Ecommerce Operations

As ecommerce operations scale, fulfillment missteps can quickly erode margins and service levels. Inbound Logistics features insights from Descartes’ Johannes Panzer and Mikel Richardson on seven common ecommerce fulfillment pitfalls and how the right technology, processes, and planning can help sellers avoid them.

Retail Technology Review shares how CPGIO, an omnichannel ecommerce distribution and optimization partner for consumer packaged goods (CPG) companies, used Descartes’ inventory and order management solution to scale from 2,000 to 10,000 daily orders across 40+ sales channels.

Retail Technology Review shares how non-profit organizations ESPAS and Steinehelden are using Descartes’ ecommerce WMS to optimize fulfillment productivity by 500%, reduce error rates, and increase customer satisfaction while supporting the special needs of workers facing barriers in the primary labor market.

Supply & Demand Chain Executive features insights from Descartes’ Dirk Haschke on how smarter warehouse fulfillment, automation and data can improve productivity and safety for workers.

American Journal of Transportation shares how CPGIO, a 3PL specializing in consumer packaged goods (CPG), fueled rapid expansion and achieved 5x ecommerce growth across its multichannel distribution operations by leveraging the Descartes Sellercloud inventory and order management solution.

Manufacturing & Logistics IT magazine shares how Switzerland’s ESPAS and Germany’s Steinehelden are using Descartes’ ecommerce WMS to boost productivity by 500%, reduce error rates, and increase customer satisfaction, while integrating persons with and without disabilities into the workforce.

Entrepreneur shares advice from Descartes’ Johannes Panzer about how to ensure your fulfillment process doesn’t drain your profits as sales channels and order volumes grow. Tip #1: effective utilization of technology like shipping software, IMS and WMS at appropriate growth stages prevents overhead bloat and maintains operational clarity.