Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Solutions
Industries
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Estes Logistics Drivers 15 Years of Growth with Descartes Technology Let's Talk Learn More Estes Logistics manages complex delivery workflows for customers across the United States. With 1,600 drivers and service offerings that range from large...
Industries
B2B Distributors Improve Delivery Service with Customer Engagement Let's Talk Learn More Today’s customers expect convenience, transparency, and speed. Distributors are turning to digital customer engagement strategies to bridge the gap between...
Industries
All industries
Solutions
Video: Border States Increases Profitability with Route Visibility and Proof of Delivery Let's Talk Learn More Learn how Border States, the sixth-largest electrical distributor in the U.S., enhanced operational efficiency and customer satisfaction...
Solutions
Learn how Gateway Services Inc., a leader in pet aftercare, is leveraging Descartes advanced routing solution (Descartes WinRoute™) to streamline their operations and enhance customer service across over 100 locations in the U.S. and Canada.
Industries
Solutions
Learn how Martins Atacadista, Brazil’s largest wholesale company, enhanced its delivery performance and saved money with Descartes’ Suite.
Solutions
Merchants Foodservice Streamlines Distribution Operations with Descartes’ Mobile Proof-of-delivery Software Let's Talk Download Case Study WATERLOO, Ontario, October 25, 2018 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the...
Industries
Solutions
Descartes’ Mobile Solution Enables Tony’s Fine Foods to Provide Real-time Visibility into Where OS&Ds Occur Let's Talk Download Case Study Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and...
Industries
Solutions
Descartes’ Optimized Route Planning Solution Provides Ideal Supply with Real-time Visibility into Order and Delivery Status Let's Talk Download the Case Study Driving Exemplary Customer Service with Descartes Ideal Supply, a major wholesale...
Solutions
Routing Software Helps Grocery Distributor Brenham Wholesale Optimize Last Mile Delivery Let's Talk Download the Case Study As a full-service wholesale distributor for convenience stores, grocery stores, restaurants, food service and institutional...
Solutions
Stephenson’s delivery vehicles are dispatched from one of five central hubs in the Greater Toronto Area (GTA). Stephenson’s delivery planning process started with an Excel spreadsheet and evolved over time to a homegrown, manually administered...
Industries
Solutions
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos

Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey

Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes

BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment

Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network

Tomlinson Taps into Telematics to Enhance Business Performance

Talking Logistics: How Can B2B Distributors Improve Fleet Performance?

Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.