Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
B2B Distributors Improve Delivery Service with Customer Engagement Let's Talk Learn More Today’s customers expect convenience, transparency, and speed. Distributors are turning to digital customer engagement strategies to bridge the gap between...
Industries
All industries
Solutions
How Leading Companies Are Elevating Delivery Operations in Food and Beverage Logistics Let's Talk Learn More Key Takeaways Food and beverage distributors face growing pressure to deliver on time, preserve product quality, and manage increasingly...
Industries
Video: Fortune Fish & Gourmet Improves ETAs with Route Execution Solutions Let's Talk Learn More Chicago-based Fortune Fish & Gourmet serves customers ranging from mom-and-pop shops to Michelin-star restaurants. After a series of acquisitions, the...
Industries
Solutions
Video: Dairy Farmers of America Enhances Driver Performance with Route Planning and Execution Let's Talk Learn More Dairy Farmers of America (DFA) is a farmer-owned cooperative managing a vast distribution network for daily dairy deliveries across...
Solutions
Video: Halperns’ Steak & Seafood Reduces Delivery Inquiries with Real-time Tracking Let's Talk Learn More Halperns’ Steak & Seafood, a wholly owned subsidiary of Gordon Food Service, is a premier provider of center-of-the-plate proteins for white...
Industries
Solutions
Cabot Creamery simplified complex D2C fulfillment for perishable and non-perishable goods with a multi-carrier parcel shipping solution. Read success story >
Industries
Solutions
Arctic Glacier Manages Seasonal Delivery Demand with Strategic Planning Let's Talk Download Case Study Arctic Glacier, North America’s leading manufacturer and distributor of packaged ice, implemented Descartes’ strategic route planning solution to...
Solutions
Merchants Foodservice Streamlines Distribution Operations with Descartes’ Mobile Proof-of-delivery Software Let's Talk Download Case Study WATERLOO, Ontario, October 25, 2018 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the...
Industries
Solutions
Aceitera el Real Leverages Descartes’ Strategic Route Planning Software to Increase Efficiencies, Visibility and Service Levels Let's Talk Download Case Study Aceitera el Real, a global producer of vegetable oils, fats and their derivatives...
Industries
Solutions
Descartes’ Route Planning Solution Provides Stewart Foodservice with Real-time Visibility into their Delivery Operations Let's Talk Download Case Study Stewart Foodservice is a foodservice distribution company with 75 employees and over 450 customers...
Industries
Solutions
Descartes’ Mobile Solution Enables Tony’s Fine Foods to Provide Real-time Visibility into Where OS&Ds Occur Let's Talk Download Case Study Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and...
Industries
Solutions
How US Foods Plans Delivery Routes While Increasing Customer Service Quality Let's Talk Download the Case Study US Foods is one of the largest foodservice distributors in the United States. We distribute all the supplies that a restaurant, hotel or...
Industries
Solutions
Learn how US Foods, one of the largest foodservice distributors in the United States, plans delivery routes with customer service and quality in mind.
Industries
Solutions
U.S. distributor of food service equipment, Edward Don & Company, streamlines their delivery operations with Descartes’ cloud-based route planning and execution solutions, enhancing customer service and realizing substantial bottom line benefits.
Industries
Solutions
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos

Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey

Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes

BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment

Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network

Tomlinson Taps into Telematics to Enhance Business Performance

Talking Logistics: How Can B2B Distributors Improve Fleet Performance?

Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.