Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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B2B Distributors Improve Delivery Service with Customer Engagement Let's Talk Learn More Today’s customers expect convenience, transparency, and speed. Distributors are turning to digital customer engagement strategies to bridge the gap between...
Industries
All industries
Solutions
Nathan Sanders, CEO of Brook Furniture Rental, discusses the company’s investment in Descartes’ routing technologies to transform distribution operations and significantly improve service standards for its B2C and B2B customers.
Industries
Solutions
John Lewis & Partners Delivers Better Service with Digital Appointment Scheduling Let's Talk Download Case Study We’ve all been there – buying furniture, home appliances, or that new flat screen TV, when the taxing moment comes to schedule the...
Industries
Solutions
Lift Off Distribution Increases Deliveries with Strategic Route Planning Let's Talk Download Case Study Lift Off Distribution, the third largest distributor of Red Bull energy drinks in the U.S., is attaining better levels of customer service and...
Industries
Solutions
Brenham Wholesale Grocery Reduces Mileage with Strategic Route Planning Let's Talk Download the Case Study As a full-service wholesale distributor for convenience stores, grocery stores, restaurants, food service and institutional customers, Brenham...
Solutions
Java is a food distributor and wholesale dealer that distributes about 39,000 tons of food every year to private and public kitchens in Belgium. Java is number 2 in the foodservice industry in Belgium and manages a product line of 10, 000 customers...
Industries
Solutions
With optimized route planning, real-time visibility and enhanced reporting capabilities, Crate and Barrel’s driver compliance with their delivery schedules now runs around 98%. They were also able to cut their delivery time windows in half - from 4...
Industries
Solutions
Featured Customer Success Stories
Stoked Ride Shop
Stoked Ride Shop gained SKU-level margin visibility, improved bundle cost accuracy, and achieved 15% year-over-year growth with Descartes Sellercloud.
ER2
ER2 eliminated cross-shipping, improved picking speed by 75%, and reduced shipping costs using Descartes Sellercloud to unify eight warehouses.
Jem Global
As ecommerce became a primary growth engine, Jem Global's operational complexity increased. Manual processes and disconnected systems made it difficult to maintain inventory accuracy, fulfill orders efficiently, and scale with confidence. To support continued growth, the company turned to Descartes Sellercloud™.
Bridgeway
Bridgeway turned to Descartes MyCarrierPortal™ integrated with Descartes MacroPoint™ for shipment visibility to streamline processes across 15+ freight agent brands.
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
Featured Videos

Talking Logistics – Import Tariffs: A Top-Tier Enforcement Priority in the U.S.

Talking Logistics: AI Innovations in Global Trade Intelligence

Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey

Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes

BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment

Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network

Tomlinson Taps into Telematics to Enhance Business Performance

Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.