Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
DHL Aviation provides air freight transportation to a wide range of logistics service providers through a comprehensive airport-to-airport network. The company has chosen Descartes' solutions to standardize and automate electronic air freight...
Ensuring Export Compliance by Simplifying Denied Party Screening with Descartes Visual Compliance™ As a high-tech manufacturer that ships cutting-edge technologies like sensors, microcontrollers, and circuit boards around the world, Adafruit...
Solutions
The PipeKnife® Company, founded in 1993, is one of the largest suppliers of specialty tools to the Caulking, Waterproofing, Deck Coatings and Auto Glass Replacement industries. Over 300 professional grade tools to cut and remove old sealant and...
Circle Logistics is a freight broker providing logistics solutions to a wide array of customers in the continental United States, Canada and Mexico across all modes of transportation including dry van, flatbed, reefer, expedite, oversize and air.
Talking Logistics Video Episode with Capital Logistics, Echo Global Logistics & Descartes As part of a new video series Making a Difference: Supply Chains for a Better Tomorrow, industry analyst and Talking Logistics host Adrian Gonzalez speaks to...
Driving Growth with Descartes Ecommerce WMS PackAngels, the ecommerce fulfillment unit of German logistics service provider ANCLA Logistik GmbH, manages logistics for small and medium online businesses. In support of its exponential growth and the...
Industries
Solutions
The level of supply chain disruption caused by the global COVID-19 pandemic created unprecedented challenges for this essential industry. Whether fighting to keep grocery products on the shelves or scrambling to drum up new sales to offload inventory...
Serving the global aviation industry, Hong Kong-based innoAviation provides Unit Load Device (ULD) leasing solutions, cold chain solutions, and shipment tracking technology solutions. During the coronavirus pandemic, innoAviation is using the...
As the premier national distributor of home automation systems, Home Controls depends on speedy, reliable shipping to create an exceptional, frictionless customer experience. Integrated with Oracle NetSuite and carrier platforms, Descartes ShipRush...
The International Air Transport Association (IATA) is using Descartes' Global Logistics Network™ (Descartes GLN™) to support eAWBLink, its easy-to-use solution to accelerate global electronic air waybill (eAWB) adoption and help small- to medium...
BC Sands, a leading premium building and landscape supplier in Sydney, Australia, has deployed Descartes’ advanced same-day optimization technology to automate delivery appointment scheduling, route optimization and proof-of-delivery processes for...
Telesuper, a leading and fast growing ecommerce grocery retailer in the Netherlands that delivers primarily fresh products, is using Descartes Route Planner™ On-demand to automate and optimize its vehicle routing process. The cloud-based solution...
JAS Forwarding (USA) has deployed Descartes Air Cargo Advance Screening™ (Descartes ACAS™) for air cargo coming into the U.S. to provide heightened security. With the cloud-based Descartes solution, JAS Forwarding becomes an early adopter of the ACAS...
Rogers Corporation, a global technology leader in engineered materials, has expanded its use of the Descartes MK Dynamic Screening™ solution to help assess the compliance history of companies they acquire. When acquiring or merging with a business...
Tony’s Chocolonely, recognized as one of the Netherlands’ leading chocolate brands, is growing its business in the U.S. To support the expansion, the company is using the Descartes Global Logistic Network™ (Descartes GLN™) to streamline electronic...
InterPost, a London-based wholesaler for international mail and the ecommerce parcel industry, is using the Descartes e-Customs™ solution to deliver shipments faster and more affordably to customers in the U.K., U.S. and worldwide. Shipments can be...
Manuport Logistics, a logistics service provider offering expertise in a wide variety of cargo, is using the Descartes Verified Gross Mass™ (Descartes VGM™) solution to help its customers comply with container weight requirements regulated by the...
Ferrellgas Partners, a premier provider of propane that has used Descartes Route Planner to centralize deliveries to U.S. residential, agricultural, industrial, and commercial customers since 2001, has announced it is expanding the solution to its...
New Jersey-based BASF Corporation, the second largest producer and marketer of chemicals and related products in North America, is using the Descartes MacroPoint freight visibility solution to improve the delivery reliability and productivity of...
McCombs Supply, a retail company providing repair replacement parts to supply contractors, service technicians, housing developments, institutions, and do-it-yourselfers, has grown ecommerce shipping volumes by 600% and reduced order fulfilment times...
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos
Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey
Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.