Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Solutions
Industries
Chips Go Here
With a seasonal peak in the summer months, Schweppes consistently commits to delivers within 48 hours, on the basis of orders received by fax, e-mail, EDI (Electronic Data Interchange) or phone. As soon as an order is put into the system, data is...
Industries
Solutions
Java is a food distributor and wholesale dealer that distributes about 39,000 tons of food every year to private and public kitchens in Belgium. Java is number 2 in the foodservice industry in Belgium and manages a product line of 10, 000 customers...
Industries
Solutions
Encore Forwarding, Inc. (EFI) is an international and domestic freight forwarder and U.S. customs broker. The company, which was founded in 1985 and is wholly female owned, specializes in organizing the safe and efficient movement of goods for more...
Founded in 1996 in Yardley, Pennsylvania, Cargo Express, LLC is a transportation logistics solutions provider that specializes in ocean import/export. As part of its day-to-day operations, Cargo Express coordinates intermodal and domestic...
Industries
Solutions
Yang Ming Belgium is a joint venture that was set up in 2007 by the KONINKLIJKE BURGER GROUP in Portugal, Netherlands and YANG MING TRANSPORT CORPORATION, TAIWAN. The joint venture enhances the position of Yang Ming in the Belgian market, and...
Industries
Solutions
As a company with a strong commitment to environmental stewardship in the foodservice and agricultural communities, Sanimax collects more than a million tons of animal and food by-products, vegetable oils, and hides and skins, for recycling. Every...
Industries
Leggett & Platt is a diversified developer and manufacturer of engineered steel components and products that can be found in virtually every home, office, retail store, and automobile. With 2007 sales of $4.3 billion, the 125-year-old company serves...
Industries
Since 1953, Federated Customs Brokers has been providing clients around the globe with a complete range of customs and logistics services. These include international and transborder freight forwarding, Canadian and U.S. customs brokerage, expert...
Industries
Solutions
CVS is America’s #1 pharmacy, dispensing more retail prescriptions in more stores than any other chain. With annual revenues of more than $22 billion, CVS has created innovative approaches to serve the healthcare needs of its customers through more...
Industries
With optimized route planning, real-time visibility and enhanced reporting capabilities, Crate and Barrel’s driver compliance with their delivery schedules now runs around 98%. They were also able to cut their delivery time windows in half - from 4...
Industries
Solutions
DR Power Equipment / Country Home Products Inc. manufactures and markets high-end outdoor power equipment and home and garden accessories under the global DR Power and Neuton brands. Its outbound less-than-truckload (LTL) shipping volumes range from...
Industries
Solutions
American Airlines (AA) Cargo, a division of American Airlines, provides daily scheduled cargo lift to major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America, and Asia. AA Cargo’s extensive interline network also...
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
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GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.