Knowledge Center
Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
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U.S. President Joe Biden signed the Uyghur Forced Labor Prevention Act (UFLPA) into law to assist with an overall campaign of removing forced labor from commercial supply chains. The new law specifically allows the government to presume that forced...
What Service and Support Should You Expect from Your Route Planning Solution Vendor? Let's Talk Learn More Modern route planning solutions are powerful tools for fleet operators to reduce costs, improve the customer experience, and even grow revenue...
Solutions
Is It Time to Replace Your Routing and Mobile Solutions? Let's Talk Learn More The distribution landscape is evolving at a breakneck pace. Customer demands are changing, and profit margins are under constant pressure. In this rapidly transforming...
Solutions
UK Customs Software Costs: Comprehensive Pricing Guide for Integration Solutions
Solutions
Tracking customer feedback is vital to customer satisfaction. Here’s what to look for in a delivery or field service customer feedback platform.
Industries
Solutions
Discover how real-time customer feedback tools can transform service recovery, boost satisfaction, and streamline operations for delivery providers.
Industries
Solutions
Discover how businesses collect useful customer feedback after a last mile delivery or field service appointment.
Industries
Solutions
Knowing these 4 customer communication trends can take your last-mile customer experience and employee satisfaction to the next level.
Solutions
Building upon their personal experience while online shopping, customers now expect information on-demand from their forwarder. They want to access information and book shipments online. Customers also want value. They want to compare cost versus...
What Drives the Cost of Route Planning Software? Let's Talk Learn More In today’s lightning-fast-paced world where customers continue to expect more, efficient vehicle route planning is crucial for last mile logistics companies. Whether you run a...
Solutions
Canadian Customs Self-Assessment (CSA) An Overview & How Descartes Can Help Connect with Descartes What is the Canadian CSA Program? The Customs Self-Assessment (CSA) program is designed for low-risk, pre-approved importers, carriers, and registered...
Solutions
Route Planning Essentials: Buying & Implementation Strategies Let's Talk Learn More Route planning systems play a vital role in optimizing last mile delivery operations, reducing costs, and enhancing customer service. Some companies achieve...
Solutions
The Top 5 Capabilities for Route Planning Solutions Let's Talk Learn More Route planning solutions have undergone significant evolution due to advancements in route optimization, integration of artificial intelligence (AI), real-time GPS availability...
Solutions
Explore the significance of real-time communication and timely engagement in elevating the last-mile delivery experience.
Solutions
From offering real-time tracking updates and omnichannel communication options to prompting feedback, here are top examples of customer engagement strategies.
Solutions
Customers want more information and updates about their appointments and deliveries. But what notifications are the most valuable and effective for them?
Solutions
KEY TAKEAWAYS 1. WMS software, or a Warehouse Management System, is used by warehouse workers to handle activities such as barcode scanning, inventory tracking, order processing, receiving, put away, picking, and packing. 2. WMS software comes in two...
Industries
Solutions
Many common field service queries can be resolved using digital self service. By helping customers help themselves, your business stands to costs and improve customer satisfaction.
Industries
Solutions
Learn how self-service appointment management contributes to increased first-time access, reduced call center traffic and improved customer satisfaction.
Industries
Solutions
Understanding the Five Eyes export control enforcement coordination agreement and what it means for international businesses.
Featured Resources
Fleet Resource Center
From Monitoring to Mastery: Preparing for 2026 Temperature Tracking Requirements
Peak Season 2025 Survival Guide for Warehouses
Surviving Tariff Volatility
Customs Brokers & Foreign Trade Zones
2025 Transportation Management Benchmark Survey
Descartes Pacejet: One Solution for Freight and Parcel Shipping, Fully ERP-Integrated and Built to Scale
What Is CBP Form 214? A Guide for U.S. Importers Using Foreign Trade Zones
Choosing the Right Software Partner to Navigate Tariff Uncertainty