Parcel and LTL Shipping Software

Descartes Pacejet™: One Solution for Freight and Parcel Shipping, Fully ERP-Integrated and Built to Scale


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Ready to modernize your shipping operations?  

A trusted solution with proven results

More than 800 businesses trust Descartes Pacejet to optimize over $1 billion in annual freight and parcel spend—achieving results like: 

20

Lower Costs

80

Less Labor

3

Faster Fulfillment

Shipping software built for your ERP

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Solving shipping problems that limit growth

Slow manual processes and fulfillment errors 
Automate shipping workflows to increase efficiency and remove the capacity for human mistakes. 
Inefficient rate shopping and carrier selection 
Customize business rules to automate multi-carrier rate shopping and select the best service for each shipment. 
Multiple disconnected systems and sites 
Manage all parcel and LTL shipments from all carrier accounts in one platform connected to your ERP. 
Retail compliance risks, chargebacks, late shipments 
Built-in GS1 label support and integration with ASN and EDI* providers to help you meet expectations. 
Inaccurate freight quotes and surprise fees 
Improve quoting accuracy with Predictive Packing. Estimate packaging upfront to prevent unexpected charges and costly adjustments. 
Slow order-to-cash cycles 
Enable same-day shipping, capture costs at fulfillment, and automate invoicing to speed up cash flow and reduce manual work. 
Time-consuming, error-prone export shipping
Automatically complete export and customs documentation; reduce shipment processing time from minutes to seconds.  
Limited visibility into shipping performance 
Understand and control the key metrics with customizable dashboards, shipping data, reports, and analysis tools. 
Shipping mistakes like wrong item or quantity 
Eliminate errors with scan-pack and high-speed verification tools that ensure the right items and quantities are shipped—every time. 
LTL classification or bill of lading (BOL) errors 
Improve pallet building, ensure accurate LTL shipments, and prevent costly BOL errors with density-based classification for freight packing. 
Carrier lock-in limiting access to LTL, parcel, or 3PL services 
Receive flexibility to choose the best service for every shipment without carrier limitations. Access the industry’s largest built-in network. 
Slow or expensive paperwork/label customization 
Speed up shipping operations with self-service tools for customizing labels, documents, and paperwork—no IT tickets or vendor delays required. 

* Advance Shipping Notice (ASN) and Electronic Data Interchange (EDI) 

“With Descartes Pacejet, we spend more of the day fulfilling orders, hit more of our targets, and practically eliminate order errors. It’s been an operational game changer.”

Matt Riddle

Director of IT Systems Strategy, Intelligentsia

Delivering return on investment

Lower Shipping Costs

Fewer Surprise Fees 

Error-Free Results

  • Reduce shipping costs through smart rate shopping
  • Achieve faster fulfillment with scan-pack and predictive packing
  • Lower labor costs with automated shipping processes
  • Eliminate mis-ships and errors by improving shipping accuracy
  • Avoid fines and delays by automating export and retail compliance

How does Descartes Pacejet compare to other
shipping software offered by Descartes?

Compared to Descartes ShipRush and Descartes XPS Ship: 

Descartes  Pacejet Descartes ShipRush™ Descartes  XPS Ship™ 
Best for High-volume B2B and B2C with parcel & LTL needs Multichannel ecommerce, D2C & parcel-only B2B NetSuite users High-volume ecommerce based in the US 
Modes Parcel, LTL, 3PL Parcel Parcel 
Integrations Deep ERP (NetSuite, Acumatica, Infor, Sage, Microsoft, etc.) Ecommerce, Descartes WMS, marketplaces, NetSuite Ecommerce, marketplaces 
Carrier network Largest (95% of available services in the U.S. and Canada) USPS, FedEx, UPS, 20+ carriers in the U.S. and Canada Major parcel carriers in the U.S. 
Retail or Export Compliance Advanced Basic Moderate 

Need help choosing? Talk to an expert

Frequently asked questions

What is Descartes Pacejet?

Descartes Pacejet is an enterprise shipping solution that integrates with leading ERP systems, such as NetSuite, to manage multi-carrier, multimodal shipping operations in a single platform. It automates rating, packing, labeling, and fulfillment across parcel, LTL, 3PL, and export modes, allowing businesses to cut shipping costs by 10–30%, reduce labor by 80%, and run fulfillment 3x faster with up to 99% accuracy.

Request a free cost-savings analysis

Which industries and verticals is it best for?

Descartes Pacejet is a strong fit for companies in:

  • Consumer goods
  • Automotive
  • Healthcare
  • Industrial manufacturing
  • Food and beverage

It serves mid-market to enterprise-level companies that ship from multiple locations, use a mix of parcel and freight carriers, and require compliance-ready packing, labeling, and paperwork for business-to-business (B2B) and business-to-consumer (B2C) channels.

Not sure if it’s a fit? Ask a solution expert

What are the key features?

Descartes Pacejet offers an extensive set of features that simplify and automate the most complex shipping environments. Key capabilities include:

  • Multimodal shipping: Supports parcel, less-than-truckload (LTL), third-party logistics (3PL), export, and batch shipments across multiple locations.
  • ERP-native integration: Deep, event-driven connections with NetSuite, Acumatica, Microsoft Dynamics, Infor, Sage, and others—supporting custom fields, forms, and real-time updates.
  • Predictive and scan-based packing: Includes predictive packing recommendations, scan-pack validation, and consolidated packing for optimal accuracy and efficiency.
  • Smart rate shopping: Automates carrier selection with access to 93% of LTL capacity and nearly all parcel services in North America, plus 3PLs.
  • Flexible rules engine: Users can configure custom automation for pricing, workflows, shipping decisions, labeling, and paperwork.
  • Self-service paperwork and labels: Edit and personalize shipping documents using a built-in, easy-to-use, visual editor and template library.
  • Retail and export compliance: Supports GS1 labels, commercial invoices, certificates of origin, and automated ASN EDI transmissions.
  • Real-time visibility: Includes dashboards, proactive alerts, and performance reports for shipment tracking and delivery outcomes.
  • RESTful API and webhooks: Open connectivity with 30+ API endpoints for real-time integration and event updates.

Designed for speed, accuracy, and scale, Descartes Pacejet equips operations teams to ship smarter from order to delivery.

Who is Descartes Pacejet not for?

Descartes Pacejet is not an ideal fit for every business. It is best suited for companies with moderate to high shipping volumes, multimodal needs, and ERP systems in place. The following use cases may not be a good match:

  • Very small businesses or startups: Companies with low daily shipping volume or basic ecommerce needs may find Descartes Pacejet’s enterprise features more than they require.
  • Businesses without an ERP: Descartes Pacejet’s strength lies in its ERP-native integration. Companies without a modern ERP system (like NetSuite, Acumatica, Microsoft Dynamics, etc.) will not benefit from its full capabilities.
  • Single-carrier, single-location shippers: If a business relies on just one carrier and ships from one location, the multi-carrier, multi-location advantages of Descartes Pacejet won’t be fully realized.
  • Highly specialized verticals with niche compliance: Businesses in sectors like aerospace or biohazard transport may require an industry-specific transportation management system (TMS) with advanced regulatory controls, such as Descartes 3G TMSä.

For lighter-duty shipping needs, consider alternatives like:

  • Descartes ShipRush: Best for scaling multichannel direct-to-consumer (D2C) or B2B businesses shipping parcels through major carriers.
  • Descartes XPS Ship: Ideal for high-volume SMB ecommerce parcel shippers using major carriers.
  • Descartes OzLink: Designed for NetSuite users who already love carrier shipping software, such as UPS WorldShip® or FedEx Ship Manager®, and want it seamlessly connected to NetSuite.
What are its main competitors?

Descartes Pacejet competes with:

  • ProShip
  • ShipHawk
  • Logistyx (now part of E2open)
  • nShift
  • EasyPost
  • ShipStation (for smaller or less complex businesses)

What sets Descartes Pacejet apart is its deep ERP-native integrations, predictive packing workflows, and the largest built-in network of LTL, parcel, and 3PL carriers in North America. 

How much does Descartes Pacejet cost?

Pricing is not published publicly. However, Descartes Pacejet’s cost structure typically depends on:

  • Shipping volume
  • Number of users and facilities
  • ERP system and integration needs
  • Support and customization requirements

Ready for a custom quote? Talk to us

What are some examples of Descartes Pacejet customers?

Descartes Pacejet is used by businesses such as:

  • Regina Andrew (home furnishings manufacturer & ecommerce)
  • Power Curbers (industrial equipment supplier)
  • MFS Supply (renovation and securing materials distributor)
  • Intelligentsia (coffee producer & ecommerce)
  • ursource (janitorial supply distributor)
  • Seal Shield (hygienic technology manufacturer)
  • Syntron (industrial machinery manufacturer)

Ready for a custom quote? Talk to us

What is implementation like for Descartes Pacejet?

Implementation varies by ERP but typically includes:

  • SuiteApp bundle installation (for NetSuite)
  • ERP-native integration setup (e.g., Microsoft, Acumatica, Infor)
  • Configuration of custom fields, rules, paperwork, and workflows
  • Testing, training, and go-live support

Learn about onboarding in a custom implementation consult.

What kind of support is available for customers?

Customers receive:

  • Free phone and email support with ERP and shipping expertise
  • Implementation support and documentation
  • Template libraries for shipping paperwork and rules
  • RESTful API and webhook documentation
  • Online help center and community resources
How does Descartes Pacejet work with NetSuite and other ERPs?

Descartes Pacejet offers deep, native integrations with:

Each integration supports sales orders, fulfillments, and purchase orders, with full support for custom fields, advanced shipment data, and continuous ERP updates.

Request a Demo

Customer success stories

Regina Andrew logo with living room background

Regina Andrew

Home décor brand doubled its daily shipping output using Descartes Pacejet’s one-click scan-pack workflow—reducing manual labor while improving accuracy.
Power Curbers logo with concrete slipform equipment background
Power Curbers
Concrete slipform equipment manufacturer streamlined multi-carrier shipping from multiple facilities, improving workflow visibility and reducing shipping delays.
Superior Home City Inc. logo with home textiles background

Home City

Omnichannel importer of home textiles with products sold under multiple brand names uses Descartes Pacejet to ship thousands of orders a day with a 1-day processing time.

Ready to optimize your shipping?

Contact our team to get started today.