Descartes in the News

Changes in return policies by Amazon and other marketplaces are an opportunity for small e-commerce businesses to take charge of their returns. In a recent Internet Retailer article, Rafael Zimberoff, VP of Product Development at ShipRush, outlines

A recent SupplyChainBrain video outlines the necessity of real-time supply chain visibility for shippers. Dave Halsema, VP North American Alliances at MacroPoint, explains how shippers can attain supply chain visibility to improve service performance

With an estimated 1.4 million packages sent back to retailers January 3rd on UPS National Returns Day, a speedy and frictionless returns process is a critical element of retailers' customer experience strategy. FierceRetail speaks to Descartes' Troy

With the 2017 holiday season behind them, retailers and suppliers are preparing for an influx of returns. In a recent Multichannel Merchant article, Descartes' Chris Caouette outlines seven best practices suppliers can put in place to help eliminate

With holiday returns reaching serious volumes, retailers must create an efficient and frictionless returns experience. In this Supply & Demand Chain Executive article, Descartes' Troy Graham presents eight return processing tips online retailers

EcommerceBytes presents a case study of McCombs Supply, an appliance parts retailer operating both a bricks-and-mortar warehouse store and a booming online business. McCombs shares the ecommerce tools and strategies they’ve implemented—including a

In a feature story on ecommerce operations and fulfilment, MultiChannel Merchant takes a closer look at how shipping technology is helping retailers, such as appliance parts supplier McCombs Supply, to drive ecommerce growth, and overcome the escalating costs and poor delivery execution associated with manual shipping. For McCombs Supply, shipping smarter—for instance, from 150 packages a day to 150 packages an hour—in the face of swelling ecommerce demand has been critical to the company’s ongoing success. 

With the holidays upon us, ecommerce and home delivery are top of mind for the logistics and transportation industry. In the Supply Chain Dive article The Secret of Top Performers: Transportation Management is a Competitive Weapon, Descartes’ Chris Jones looks at how top performers are using transportation management systems to fuel growth and performance with strategies that help optimize shipments, increase visibility across the supply chain, and improve customer service.

In part two of its two-part series, Ecommerce Bytes shares additional insights from Descartes’ Rafael Zimberoff on ways ecommerce sellers can adjust to the impact of the 2018 USPS shipping rate increases. 

In this feature article for PM Network, Jeffrey Berichon, SVP, Product Strategy at Descartes, discusses the importance of collaboration with customers to drive R&D efforts, citing the company’s ongoing work with its specialty retailer Steering Committee to define and meet their transportation and logistics needs.