Relacionamento com o Cliente
Clientes de diversos setores do mundo compartilham como estão aprimorando a experiência do cliente e executando melhor suas operações de logística e cadeia de suprimentos com a ajuda das soluções da Descartes.
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L'externalisation des services de communication EDI permet à Florin de se concentrer sur le contenu et l'exécution des processus.
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Solutions
Outsourcing of the EDI communication services allows Florin AG to focus on the content and execution of the processes.
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Florin AG zich kan concentreren op de inhoud en uitvoering van processen in plaats van zich zorgen te moeten maken over de technische aansluiting met de verschillende EDI-partners.
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Un véritable partenariat avec un prestataire EDI pour assurer le bon déroulement des projets EDI au regard des diverses exigences des clients et de la solution ERP.
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Als Ditzler die EDI-Dienstleistungen von Descartes STEPcom gewählt hat, waren insbesondere die gute bestehende Zusammenarbeit zwischen dem Implementationspartner und der Descartes STEPcom in diversen EDI-Projekten ausschlaggebend.
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When Ditzler chose Descartes STEPcom's EDI Services, the good existing cooperation between the implementation partner and Descartes STEPcom in various EDI projects was decisive.
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Toen Ditzler koos voor de EDI-diensten van Descartes STEPcom was de goede bestaande samenwerking tussen de implementatiepartner en Descartes STEPcom in diverse EDI-projecten doorslaggevend.
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Learn how Lipsey Logistics transformed their freight operations using Descartes MacroPoint’s freight visibility platform and increased carrier compliance by 20%.
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Solutions
Klantcase - ID Logistics gebruikt Descartes Customs om een breed scala van douaneformaliteiten aan te bieden aan hun klanten. De Descartes-oplossing zorgt voor een snelle onboarding en garandeert dat klanten steeds compliant zijn met de...
Read our case study and discover how EVBox upgraded their compliance using Descartes Visual Compliance
Industries
Solutions
Die Bestellprozesse wurden dank der neuen EDI-Version vereinfacht und seit der Einführung von EDI konnten Kosten gespart werden, unter anderen weil weniger manuelle Arbeiten erforderlich sind.
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Les processus de commande ont été rationalisés grâce à la nouvelle version EDI et les coûts ont été réduits depuis son introduction, en partie parce que moins de travail manuel est nécessaire.
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"In collaboration with Descartes, we developed our EDI system several years ago, and it is important that we continue to update it so that it remains future-proof. For us, EDI is part of our digital transformation.” - Fred Hooft, Manager...
Industries
Solutions
Dankzij drie eeuwen vakmanschap en een gezonde ondernemersgeest is Swinkels Family Brewers, een onafhankelijke familie van brouwers en mouters, gekomen waar het nu staat. De implementatie van een vernieuwde EDI-oplossing vindt Swinkels Family Brewers...
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Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.
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The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician.
Industries
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Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
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Learn how Halo improved the collection and delivery process by increasing transparency.
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Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
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Vídeos
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
Tyres On The Drive Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Ideal Supply Delivers Superior Customer Service with Help from Descartes
Clientes da Descartes na Mídia
Comemoramos o sucesso de nossos clientes publicando notícias que ilustram os benefícios e economia de custos que eles encontraram usando as nossas soluções. Leia histórias adicionais dos sucessos de nossos clientes em todo o mundo na seção Notícias Gerais do nosso site.