Aetna Forwarding, Inc. is streamlining shipment management and US customs entry submission with Descartes' OneView™ Forwarder Enterprise and Customs House Brokerage (CHB) solution. The solution helps coordinate global air and ocean import/export shipments and includes support for the Automated Commercial Environment (ACE) for US customs entries and security filings.

With headquarters near New York City, Aetna Forwarding provides world-class logistics services to move some of the most complicated cargo in the world. Aetna Forwarding encompasses 3 full-service divisions highly specialized in their field. Aetna Forwarding is everything but a traditional forwarder as it is heavily involved in atypical services such as door to door shipping, distribution, white glove delivery, project cargo, logistics management, etc. Aetna Fine Art Logistics handles all aspects of packing, shipping and installing valuable works of art around the world. Aetna Worldwide Relocation Services moves internationally diplomats, executives and private individuals, providing from-soup-to-nuts services under one roof.  

Why Descartes?

Thomas Kenney, Vice President, CHB at Aetna Forwarding describes the reasons behind his company’s choice of Descartes: "Descartes' OneView™ solution will help us better serve our customers by enabling us to increase efficiency, reduce paperwork, and meet upcoming regulatory changes as US Customs and Border Protection (CBP) fully transitions to ACE. Descartes not only offers an effective solution for integrated brokerage, accounting and shipment lifecycle management, but also offers the deployment expertise, individualized hands-on training, and localized support required to help us maximize our return on investment.”

Enterprise-class Software for Multimodal Shipping and Supply Chain Management

Descartes' OneView solution is an enterprise-class application that helps freight forwarders, Non-Vessel Operating Common Carriers (NVOCCs) and third-party logistics service providers (3PLs) better handle multimodal shipment coordination and supply chain management. The solution features an integrated multi-divisional accounting module that helps customers, like Aetna Forwarding, streamline billing, payment and financial reporting processes. Customers can also choose to deploy the Customs House Broker option which manages US customs entries and security filings. In support of the upcoming ACE filing deadline for all modes of transport, the solution also provides ACE-enabled features such as Post Summary Corrections (PSCs), ACE Entry Summaries, Periodic Monthly Statements and other value-added compliance capabilities.

Aetna Forwarding has been able to quickly achieve great results with Descartes' OneView Forwarder Enterprise and CHB solution, enabling the organization to run their businesses effectively while maintaining regulatory compliance. 

Written by George Manolis

Vice President Product Management Broker & Forwarder Enterprise Systems at Descartes