Established in 2005, Redcat Racing has become the premier source for quality remote controlled (RC) gas cars, RC nitro cars, RC electric cars and recently-added large scale RC cars for a growing customer and dealer audience. In a relatively short period of time, Redcat’s distribution channels have expanded dramatically, which has contributed to significant volumes of new business and huge seasonal spikes during the holidays.

To support its expanding product line and channels that now include Amazon, 2000+ dealers and hobby shops, and its own ecommerce site, Redcat is using a joint solution from Descartes and NetSuite for omnichannel retail order fulfillment and multimodal shipping. The company has been able to easily scale and flex the combined solution to help sustain business growth that has eclipsed 650%. While the mix and complexity of orders varies greatly, the solution has helped Redcat to increase order accuracy, cut fulfillment cycles and improve warehouse performance while sustaining customer satisfaction, growth and profits.

Why Descartes for Omnichannel Order Fulfilment Software and a Multimodal Shipping Solution?

With Descartes OzLink™ for NetSuite, distribution-intensive companies in diverse retail industries can streamline the order fulfilment process, increase overall productivity and minimize warehouse costs. With flexible NetSuite extensions including mobile warehouse, shipping automation, barcode scanning and e-commerce application integration, businesses can automate order management processes across NetSuite’s ERP software and other applications. Companies can also use additional Descartes OzLink extensions to NetSuite to optimize transportation and delivery processes, including fleet routing and scheduling, proof-of-delivery (POD) and multimodal transportation management.

Integration Software Streamlines and Automates Order Fulfillment Processes for Retailers

From e-commerce, warehousing, shipping and more, automating order management processes across disparate applications is a prime challenge for many retailers. Descartes OzLink is an advanced integration solution that automates order fulfillment processes by connecting business applications including NetSuite, Intuit QuickBooks®, UPS WorldShip®, Magento, Microsoft Dynamics, Oracle and a suite of other endpoints to reduce duplicate data entry, improve visibility, decrease labor costs and minimize costly errors that can impact customer satisfaction. By seamlessly moving data between enterprise systems and automating tasks, Descartes OzLink helps businesses close the information gap between applications to maximize efficiency, reduce errors and improve customer service.

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