The Top 5 Challenges in Foodservice Distribution


Smarter Fleet Operations for Foodservice Distributors

Discover the top five challenges facing private fleet foodservice distributors and learn how modern routing, mobile, and telematics solutions can transform your operations for greater efficiency, flexibility, and customer satisfaction.

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Top 5 Challenges in Foodservice Distribution whitepaper

What You'll Learn  

  • How to reduce overages, shortages and damages (OS&D) issues with electronic proof of delivery (ePOD) and real-time workflows to improve accuracy and speed up resolution. 
  • How dynamic and hybrid routing increase route density, balance fleet capacity, and lower delivery costs. 
  • How digital engagement tools like tracking, notifications, and appointment management cut “Where’s my order?” calls and improve customer experience. 

The world of foodservice distribution has become a network of moving parts that demand precision and agility. Driver shortages, fluctuating order volumes, and reliance on manual processes are putting pressure on private fleets to do more with less. To stay competitive, distributors need flexible routing strategies, real-time visibility, and digital tools that empower both drivers and customers. 

Turning Delivery Challenges into Opportunities 

 
Margins are shrinking as overages, shortages, and damages disrupt deliveries and drive costly reroutes. Manual documentation and paper-based workflows slow communication between drivers, dispatchers, and warehouse teams, creating inefficiencies that impact service quality and profitability. 

Leading foodservice distributors are tackling these challenges with advanced route planning software and mobile workflow tools that improves efficiency and visibility across operations. 

Overcome These Foodservice Distribution Challenges 

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OS&D Cuts Into Profitability  

labor shortages

Labor Shortages Strain Fleet Operations  

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Last-Minute Orders Disrupt Efficiency 

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Poor Fleet Utilization Limits Capacity

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Lack of Digital Engagement Overloads Operations 

Modern route optimization technology enables fleets to build denser routes, reduce miles, and balance workloads across drivers. Dynamic routing models adapt in real time to last-minute orders, cancellations, and traffic conditions, helping to lower fuel costs and improve on-time performance. 

Customers also expect more transparency and faster communication. GPS tracking, automated notifications, and electronic proof of delivery (ePOD) provide real-time visibility and reduce "Where’s my order?” calls. By connecting delivery, routing, and communication systems, distributors can resolve issues faster, strengthen relationships, and focus on delivering value. 

Want to Learn More?

Download the full report to uncover strategies for overcoming today’s biggest foodservice distribution challenges. 

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