Traditionally, most merchants focus on fulfilling outbound sales during the holidays, letting returns pile up until after the rush, but this is a big mistake, according to Rafael Zimberoff of Descartes ShipRush .
Traditionally, most merchants focus on fulfilling outbound sales during the holidays, letting returns pile up until after the rush, but this is a big mistake, according to Rafael Zimberoff of Descartes ShipRush .