Resources

Introducing the Descartes Customer Engagement Platform Let's Talk Learn More What if you could put the customer back at the heart of your business while driving operational efficiencies in last mile delivery and field service? Customer Engagement is...

For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience. Everything can go perfect on the front end of the sales process, but a poor delivery experience (e.g., late, missed, damaged)...

Descartes engaged Indago to conduct a short survey on the role of electronic customer engagement during the delivery lifecycle. If the limited results are any indication of how companies engage their customers, then it is clear that many are missing...

In June 2023, U.S. container import volumes decreased slightly compared to May 2023. Although the decline was not as much as in previous years, volumes were higher than pre-pandemic 2019. Port transit times decreased to the lowest levels since...

5 Tips for Preventing Cancellations and the Effects of Missed Appointments Let's Talk Learn More Last-minute cancellations and failed appointments throw a wrench in the works of your field operations. To start with, your business will need to cover...

Today’s customers expect to view the status of their shipments on-demand. They also want to know if a shipment has cleared customs, its security filing status, or if a shipment is at risk of a delay. Descartes Customer Visibility for LSPs provides on...

ATLANTA, Georgia and LONDON, United Kingdom, July 18, 2023 -- Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced the top carriers worldwide using its Descartes MacroPoint™ real-time freight...

ATLANTA, Georgia, July 10, 2023 – Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, released its July Global Shipping Report for logistics and supply chain professionals. In...

In June 2023, U.S. container import volumes decreased slightly compared to May 2023. Although the decline was not as much as in previous years, volumes were higher than pre-pandemic 2019. Port transit times decreased to the lowest levels since...