Routing, Mobile & Telematics

Learn how self-service appointment management contributes to increased first-time access, reduced call center traffic and improved customer satisfaction.

Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.

Learn how Halo improved the collection and delivery process by increasing transparency.

Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre. 

Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.  

Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.

Learn how Fairmount Tire is leveraging Descartes’ last mile delivery solution to get tires out faster and offer B2B customers a seamless experience.