Routing, Mobile & Telematics

Service demands involved in delivering to the customer’s home, the “last mile” of the supply chain, contribute to higher costs. This post outlines the necessary steps to deliver customer service efficiently and profitably.

To win market share and remain profitable in a growing competitive environment, efficiently managing driver performance and customer service demands is paramount. Here are 5 ways to help ensure you improve performance.

Frank E. Miller, CCS, Director of Logistics with W.S. Badcock Corporation, explains how his organization has improved customer service, become more efficient, reduced equipment, and improved safety using Descartes Fleet Management solution.

Stephenson’s delivery vehicles are dispatched from one of five central hubs in the Greater Toronto Area (GTA). Stephenson’s delivery planning process started with an Excel spreadsheet and evolved over time to a homegrown, manually administered...

With a seasonal peak in the summer months, Schweppes consistently commits to delivers within 48 hours, on the basis of orders received by fax, e-mail, EDI (Electronic Data Interchange) or phone. As soon as an order is put into the system, data is...

Java is a food distributor and wholesale dealer that distributes about 39,000 tons of food every year to private and public kitchens in Belgium. Java is number 2 in the foodservice industry in Belgium and manages a product line of 10, 000 customers...

Descartes Area Planner™ is a Fleet Performance Management solution that has been specifically designed for small package, LTL carriers and couriers to help them improve pick-up and delivery productivity and dramatically lower their costs, without...

Descartes Route Planner™ software incrementally builds shipment schedules and vehicle routing plans. As each new order is received, the routing schedule is regenerated in real time to reallocate resources to optimize operating efficiencies, deliver...

Jeff Schram, General Manager at UBCR - providing an industry solution to picking up empty beverage containers, explains his relationship with Descartes and describes his success using Descartes’ route planning, fleet management and mobile solutions.