CBJ covers Descartes’ report on labor shortages, which revealed that 55% of supply chain and logistics leaders said knowledge workers are the hardest to hire—and they are becoming increasingly important as supply chain and logistics become more technology-enabled and data-driven.
BNN Breaking covers Descartes’ recent labor study, which revealed 37% of the supply chain and logistics leaders surveyed were facing high to extreme resource shortages, especially in their transportation and warehouse operations, and that shortages are negatively affecting customer service performance, as reported by 58% of respondents.
Supply Chain Dive on key findings from Descartes’ labor study, including that 76% of the supply chain and logistics leaders surveyed are experiencing notable workforce shortages in their operations, and that 58% said resource constraints have also negatively impacted customer service.
ATLANTA, Georgia and LONDON, U.K., January 30, 2024 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, released findings from its study How Bad Is the Supply Chain and Logistics Workforce Challenge?, which indicates that 76% of the supply chain and logistics leaders surveyed are experiencing notable workforce shortages in their operations. What’s more, 37% of respondents would characterize the resource shortage they face as high to extreme. While the issue is affecting companies’ financial, peak season and logistics partner performance, the survey also showed it’s taking a toll on customer service performance, with 58% specifying that workforce shortages have negatively impacted service levels.