Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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London, UK, 11.02.21 -- Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, has played a vital role in the smooth running of EOS’s business operations. The EOS Group, who are a Customs Intermediary and...
Leveling Up Customer Service with Real-time Supply Chain Visibility Committed to delivering an unmatched customer experience, Dublin, OH-based EASE Logistics provides freight management services to the automotive, food and beverage, consumer packaged...
A Fortune 500 company, Reliance Steel and Aluminum is a global leader in the steel and metal-works industry. Reliance Steel and Aluminum implemented Descartes Visual Compliance™ solutions to help speed up and streamline their export compliance...
John Lewis & Partners Meets the Home Delivery Challenge Let's Talk Download Case Study We’ve all been there – buying furniture, home appliances, or that new flat screen TV, when the taxing moment comes to schedule the delivery appointment for our...
Industries
Solutions
Founded in 1988, Argosy International is a global market leader in the manufacture of high-quality aluminum honeycomb cores used in industries such as aerospace, rail transportation, electronics, construction, energy absorption, and shipbuilding.
WATERLOO, Ontario, April 28, 2020 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that White Plains, NY-based Capital Logistics, a full service...
Capital Logistics, a rapidly-growing third party logistics provider (3PL), implemented Descartes Aljex™ transportation management system (TMS), fully integrated with real-time freight visibility solution Descartes MacroPoint™, to drive its aggressive...
Real-Time Freight Visibility Is the Key to Customer Satisfaction A leading supplier of architecture, furniture and technology products and services, Steelcase implemented Descartes MacroPoint™ to enhance shipment visibility across its U.S...
Freight Broker TMS + Real-time Visibility Solution Drives Brokerage Growth Driven by a vision to bring a more agile and responsive logistics approach to customers’ diverse shipping needs, Direct Traffic Solutions implemented Descartes Aljex™ freight...
Lift Off Distribution is Using Descartes' Strategic Route Planning Software to Optimize Distribution Territories, Route Plans and Delivery Frequency Let's Talk Download Case Study Lift Off Distribution, the third largest distributor of Red Bull...
Industries
Solutions
Merchants Foodservice Streamlines Distribution Operations with Descartes’ Mobile Proof-of-delivery Software Let's Talk Download Case Study WATERLOO, Ontario, October 25, 2018 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the...
Industries
Solutions
Aceitera el Real Leverages Descartes’ Strategic Route Planning Software to Increase Efficiencies, Visibility and Service Levels Let's Talk Download Case Study Aceitera el Real, a global producer of vegetable oils, fats and their derivatives...
Industries
Solutions
Optimized Route Scheduling Helps Richards Building Supply Enhance Delivery Processes to Better Manage Customer Orders Let's Talk Download Case Study Going Paperless with Descartes Heightens Delivery Performance for Customers As a wholesale...
Industries
Solutions
Ferrellgas Selects Descartes’ Routing and Scheduling Software as it Met the Unique and Flexible Needs of the Propane Market Let's Talk Download Case Study For more than 65 years, Americans have relied on Ferrellgas for their residential, industrial/...
Industries
Solutions
Descartes’ Route Planning Solution Provides Stewart Foodservice with Real-time Visibility into their Delivery Operations Let's Talk Download Case Study Stewart Foodservice is a foodservice distribution company with 75 employees and over 450 customers...
Industries
Solutions
Descartes’ Mobile Solution Enables Tony’s Fine Foods to Provide Real-time Visibility into Where OS&Ds Occur Let's Talk Download Case Study Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and...
Industries
Solutions
PlaceMakers Transforms Customer Experience by Centralizing Building Supply Distribution with Descartes’ Delivery Route Planning Solution Let's Talk Download Case Study New Zealand’s leading supplier of building materials and hardware, PlaceMakers...
Industries
Solutions
The Vollrath Company is a global supplier of foodservice equipment, supplies and serving systems. With approximately 800 shipments/day (4,000/week; 206,000/year), the company implemented Descartes Transportation Manager™ (TM) to support growth and...
US LBM Boosts Productivity and Customer Experience with Innovative Descartes Last Mile Delivery Solution Let's Talk Download Case Study US LBM Holdings is a leading U.S. distributor of specialty building materials with more than 250 locations across...
Industries
Solutions
Descartes’ Route Planning Solution Helps Postal Service Company Planning Bike Routes
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos
Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey
Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.