Customer
Success

As ecommerce became a primary growth engine, Jem Global's operational complexity increased. Manual processes and disconnected systems made it difficult to maintain inventory accuracy, fulfill orders efficiently, and scale with confidence. To support continued growth, the company turned to Descartes Sellercloud™.  

Bridgeway turned to Descartes MyCarrierPortal™ integrated with Descartes MacroPoint™ for shipment visibility to streamline processes across 15+ freight agent brands.

Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.

Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.

Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.

To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships. 

By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.

Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.

By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.