Descartes e-Customs™


Stay compliant. Stay connected. Stay ahead.

Faster, accurate and compliant customs processing with Descartes e-Customs


In a world where rules evolve constantly, falling behind isn’t an option. 

That’s why leading traders, brokers, and logistics providers across the UK and beyond trust Descartes e-Customs™ software to keep their businesses compliant, protected, and moving forward. 

Customs software modules designed for peace of mind 


Descartes helps you avoid compliance risk and move with the confidence of the industry’s trusted standard. Each e-Customs module is built to reduce risk, improve accuracy, and meet HMRC requirements, giving you the same level of control trusted by industry leaders. 

Imports (CDS) 

Works with all declaration types and all inventory /non inventory linked & non inventory linked ports and Communicty Systems Providers (CSPs). It also includes additional functionality to work with Community Network Service (CNS) couriers.  

Exports (CDS) 

Descartes e-customs offers all export message types along with dual running of  Customs Handling of Import and Export Freight (CHIEF) exports and CDS exports (subject to the HMRC timetable and demise of CHIEF).

New Computerised Transit System (NCTS)

Start or finish your transit movements under Authorised Consignor and / or Authorised Consignee using Simplified Procedures or under the Normal Procedure. 

Goods Vehicle Movement Service (GVMS)

For goods arriving at UK roll-on, roll-off (RoRo) or certain Short Sea Ports report the vehicle and consignment declaration details prior to being able to depart from the port of departure. 

Excise Movement and Control System (EMCS)

Manages excise movements to and from an Excise Warehouse produces detailed audit reports and can generate any necessary Export declarations from the export EMCS movement and cross-refers to the EMCS movement to fulfil regulatory requirements. 

Simplified Customs Declaration Process (SCDP)

Covers all SCDP message types and captures a comprehensive audit trail from the Simplified Frontier Declaration (SFD) to the Final Supplementary Declaration (FSD), with a suite of reports to assist with audits. 

GB Safety & Security (GB S&S)

Submit your consignment data for safety and security pre-border checks prior to the goods arrival and file entry summary (ENS) declarations as well as diversion and arrival notifications. Connectivity to EU Import Control System (ICS), FR and IR filings is also available. All new customers would have to be Global Shippers Forum (GSF). 

Cargo Community System (CCS)-UK

(CCS)-UK  is the UK’s electronic air cargo community provider, they connect inventory linked cargo from airlines and logistics operators with HMRC, however they do not have a user interface. If you want to link to the CCS-UK community, we can provide that connectivity and interface.  

Duty Management


The Duty Management set of modules encompasses a range of options for suspending or avoiding duty payments. Which is right for you will depend on your specific circumstances and your customs advisor should be able to help. There are 3 modules in this category:  

Customs Warehouse Management

Manage both bonded and free circulation stock with smart stock selection and creation of receipts, removals, declarations and documents. Keep your existing Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) platforms in place and connect them with standard interfaces.

Excise Warehouse Management

Just like a customs warehouse, but for your excise duty suspended stock.

Descartes e-Customs Inward Processing Relief (IPR)

Helps businesses manage IPR authorisation online from a streamlined user interface.

  • Descartes e-Customs External Temporary Storage Facility (ETSF) using CCS-UK inventory systems
    Streamline trade at Cargo Community System CCS-UK inventory-linked airports by allowing goods to be moved from the Frontier to be held in temporary storage.

  • Descartes e-Customs Designated Export Place (DEP) using CCS-UK inventory systems 
    Receive, arrive, and obtain permission to progress goods from an authorised business’s own premises with shortcuts to create and link declarations.  

  • Descartes Pentant Inventory 
    Allows the creation of Pentant Inventory records from within the e-Customs screens to complete the manifest record. 

What are the costs of a customs software?

Discover the costs of integrating into a customs management software solution. We break down pricing and explain how our solution is structured, helping businesses make informed decisions. 

Avoid the cost of non-compliance with Descartes e-Customs 

Customs errors don’t just cost time, they cost reputation, customers, and growth. Descartes e-Customs gives you confidence and control, helping you stay ahead of every change in UK and EU regulations. 

  • Protect your business from compliance penalties.
  • Avoid costly shipment delays.
  • Maintain full visibility and audit readiness.

Trusted by the industry 

Descartes e-Customs is the proven digital platform for customs compliance, built to evolve with global trade regulations. 

  • Used by hundreds of UK forwarders and brokers 
  • Connected directly to HMRC and major UK ports 
  • Backed by industry-recognised compliance expertise 

A smarter way to stay compliant 


Our secure, web-based platform simplifies every stage of customs management, from data submission to audit control, helping you work faster and safer. 

  • File import and export declarations in minutes.
  • Use templates and smart data re-use to save time.
  • Get real-time HMRC status updates.
  • Scale easily as your business grows.

Choose confidence. Choose Descartes. 


When regulations shift, risk rises.  Descartes e-Customs helps you stay ahead, just like the thousands of compliant businesses already using it to simplify customs across the UK and Europe. 

How much does a customs software solution cost?
Expore how much customs software costs, and how we price our solution. 
Customs Software Buyers guide 2025
Optimise customs management to boost efficiency and ensure compliance with our Buyer’s Guide.
Success Story: Cardinal Global Logistics
Cardinal Global Logistics scales customs bureau with Descartes e-Customs™ solution