Introducing the Descartes Customer Engagement Platform
What if you could put the customer back at the heart of your business while driving operational efficiencies in last mile delivery and field service?
Customer Engagement is a process that transforms how you interact with your clientele throughout their entire journey. It's about building relationships and empowering customers to take action through their preferred channels.
In this eBook, we explore the power of Customer Engagement. Discover strategies to transform your logistics software stack and see how the Descartes Customer Engagement Platform can help.
- Reduce failed appointments
- Retain more customers
- Reduce inbound call volumes
- Gather actionable and timely feedback
- Streamline and speed up order collection

Fleet Resource Center
Expand Your Routing, Mobile & Telematics Knowledge
Recommended For You

Route Planning Buying & Implementation Strategies
Avoid surprises with Descartes' best practices for the successful purchase and implementation of a route planning solution for your logistics operation.

Top 5 Routing Software Capabilities
Learn which 5 capabilities make for the best route planning solutions on the market. Transform your fleet performance today.

Routing Software Health Check
Is your routing software meeting your company’s needs? Or is it falling short? Find out in just a few minutes.