Broker & Forwarder Enterprise Systems

Digitization Resource Center for Freight Forwarders & Customs Brokers Descartes is Helping Freight Forwarders & Customs Brokers Digitize and Transform Their Operations Customer-Facing Enablement Descartes helps to provide customer self-service...

For Larger Freight Forwarders, Ecommerce is Impacting IT Investment The ecommerce onslaught continued in 2020 and to get a sense of how big it was, here are two interesting statistics: 44% U.S. ecommerce growth in 2020 1 28% worldwide retail...

CBSA Assessment and Revenue Management FAQs What is the CARM Client Portal and What Importers Need to Do Next? The CBSA Assessment and Revenue Management project is a multi-year trade initiative. Once implemented, it will facilitate compliance and...

A Digital Customer Self-Service Experience is Top of Mind for Forwarders For freight forwarders, a digital customer experience is a hot topic in the forwarding market and press. So how important is a digital customer self-service experience to...