Ecommerce Operations

Retail Technology Review shares how non-profit organizations ESPAS and Steinehelden are using Descartes’ ecommerce WMS to optimize fulfillment productivity by 500%, reduce error rates, and increase customer satisfaction while supporting the special needs of workers facing barriers in the primary labor market.

Supply & Demand Chain Executive features insights from Descartes’ Dirk Haschke on how smarter warehouse fulfillment, automation and data can improve productivity and safety for workers.

American Journal of Transportation shares how CPGIO, a 3PL specializing in consumer packaged goods (CPG), fueled rapid expansion and achieved 5x ecommerce growth across its multichannel distribution operations by leveraging the Descartes Sellercloud inventory and order management solution.

Manufacturing & Logistics IT magazine shares how Switzerland’s ESPAS and Germany’s Steinehelden are using Descartes’ ecommerce WMS to boost productivity by 500%, reduce error rates, and increase customer satisfaction, while integrating persons with and without disabilities into the workforce.

Entrepreneur shares advice from Descartes’ Johannes Panzer about how to ensure your fulfillment process doesn’t drain your profits as sales channels and order volumes grow. Tip #1: effective utilization of technology like shipping software, IMS and WMS at appropriate growth stages prevents overhead bloat and maintains operational clarity.

Prosper Pathway speaks to Descartes’ Mikel Richardson about the state of the North American ecommerce industry and how technology solutions for shipping, inventory, and order and warehouse management are solving sellers’ real-world problems, including marketplace compliance, under/overselling, and curtailing fulfillment costs.

Global Trade Magazine shares insights from Descartes’ Johanne Panzer into how retailers and distributors can optimize ecommerce warehouse fulfillment operations this peak season in the face of unpredictable trade policy, persistent labor shortages, and rising costs.

CSO speaks to Descartes’ Danielle Spinelli (aka Fraud Girl) about the rising incidence of cyber-enabled freight fraud (e.g., phishing attacks) and what steps transportation providers should be taking to reduce the risk of costly security breaches and cargo theft.