Ecommerce Operations

Total Retail shares insights from Descartes’ Johannes Panzer on three key factors shaping the ecommerce landscape that retailers can keep in mind to get the goods they need when they need them, and to deliver orders to their customers in a cost-effective and timely manner.

Multichannel Merchant on Descartes’ annual ecommerce study, which found that 68% of consumers who had a mediocre delivery experience took some form of action translating into negative consequences for the retailer or delivery company.

Supply Chain Dive spotlights Descartes’ annual ecommerce study, which found that 67% of consumers surveyed experienced a #lastmile delivery failure & that 68% of those affected took action translating into negative consequences for the retailer or delivery company.

Parcel and Postal Technology International covers key findings from Descartes’ consumer sentiment research on ecommerce home delivery, including that 67% of consumers surveyed experienced delivery issues and that 68% of those affected took action translating into negative consequences for the retailer or delivery company.

Inbound Logistics shines the spotlight on fashion brand JOELLE Collection’s new ecommerce fulfillment and shipping technology from Descartes, enhancing fulfillment accuracy and speed and helping the same number of warehouse employees process 3x the number of packages they were previously able to handle.

eSeller365 shares key findings from Descartes’ second annual consumer sentiment study of ecommerce home delivery, including that two-thirds (68%) of shoppers said they took some form of action against the seller or delivery company due to poor delivery experience.

Parcel and Postal Technology International covers key findings from Descartes’ consumer sentiment research on ecommerce home delivery, including that 67% of consumers surveyed experienced delivery issues and that 68% of those affected took action translating into negative consequences for the retailer or delivery company.

Ecommerce Bytes highlights findings from Descartes’ second annual ecommerce home delivery study, including that consumers’ preference for low-cost delivery is twice as important as delivery speed.