Resources

The Customer Experience Challenge Keeping the focus on customers has always been a priority. For years, business leaders have touted the virtues of a high customer-service orientation as a means to retain customers, grow market share, and ultimately...

While pursuit of the “perfect order” will always be a daily challenge, today’s global marketplace means that companies are under increasing pressure to quickly fulfill product orders across complex networks – and do so holding as little inventory as...

Descartes acquired Airclic an industry-leading provider of cloud-based mobile solutions that help streamline and automate complex 'last mile' logistics processes, which is a key piece of the supply chain that directly touches customers and has...

The air freight industry faces tight margins. View an infographic that covers how leading air forwarders realize the potential of the eAWB to differentiate a service offering and improve processes.

Accurate and effective item classification, valuation, duties/tariffs, trade agreements and managing information can be challenging. Successful businesses are bringing the pieces together to better manage data and improve overall levels of compliance...

What is the Difference between an HTSUS and a Schedule-B?It’s important to understand that HTSUS numbers and Schedule-B numbers have separate functions and should not be used interchangeably. While the Harmonized Tariff System of the United States...

Meeting Advanced Air Manifest Requirements in Central America Paraguay Customs requires detailed information for air shipments bound for airports in Paraguay or with a stop that lands in the country. The requirements are in-line with the WCO...

What are Dual-Use Goods and How are They Regulated?A product or technology that is used by both government agencies and civilian populations is known as a dual-use good, and different nations have specific policies and regulations as to which items...