Resources

ATLANTA, Georgia, July 10, 2023 – Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, released its July Global Shipping Report for logistics and supply chain professionals. In...

In June 2023, U.S. container import volumes decreased slightly compared to May 2023. Although the decline was not as much as in previous years, volumes were higher than pre-pandemic 2019. Port transit times decreased to the lowest levels since...

Are you using NetSuite’s enterprise resource planning system (ERP) for your business and need to find the best warehouse management system for NetSuite? This WMS buyer’s guide will answer sixteen of the most frequently asked questions we encounter...

Order tracking is the cornerstone of an effective last mile customer engagement strategy. Repurposing order details and geolocation data can add value to your service and empower customers throughout the order lifecycle.

Final mile tracking is more than a customer experience tactic. Real-time visibility helps to increase first-time access, minimize fuel costs and reduce calls to the contact center.

The top five reasons real-time communication is important to customers, plus how to meet customer expectations without overhauling your tech stack.

To get the customer satisfaction and ROI you’re hoping for, your customers need to be engaged in every step of the process before, during, and after service.

5 Tactics for Improving the Customer Experience Let's Talk Learn More E-commerce giants, food delivery apps, and ride-hailing services have raised the bar for the end-to-end customer experience. Now, customers expect nothing less than the...