Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Optimized Route Scheduling Helps Richards Building Supply Enhance Delivery Processes to Better Manage Customer Orders Let's Talk Download Case Study Going Paperless with Descartes Heightens Delivery Performance for Customers As a wholesale...
Industries
Solutions
Ferrellgas Selects Descartes’ Routing and Scheduling Software as it Met the Unique and Flexible Needs of the Propane Market Let's Talk Download Case Study For more than 65 years, Americans have relied on Ferrellgas for their residential, industrial/...
Industries
Solutions
Descartes’ Route Planning Solution Provides Stewart Foodservice with Real-time Visibility into their Delivery Operations Let's Talk Download Case Study Stewart Foodservice is a foodservice distribution company with 75 employees and over 450 customers...
Industries
Solutions
Descartes’ Mobile Solution Enables Tony’s Fine Foods to Provide Real-time Visibility into Where OS&Ds Occur Let's Talk Download Case Study Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and...
Industries
Solutions
PlaceMakers Transforms Customer Experience by Centralizing Building Supply Distribution with Descartes’ Delivery Route Planning Solution Let's Talk Download Case Study New Zealand’s leading supplier of building materials and hardware, PlaceMakers...
Industries
Solutions
US LBM Boosts Productivity and Customer Experience with Innovative Descartes Last Mile Delivery Solution Let's Talk Download Case Study US LBM Holdings is a leading U.S. distributor of specialty building materials with more than 250 locations across...
Industries
Solutions
Wimsatt Boosts Distribution Efficiency with Descartes Dynamic Routing Solution Let's Talk Download the Case Study Boosting Distribution Efficiency with Descartes’ Dynamic Routing Solution As a leading supplier of roofing and building supplies to...
Industries
Solutions
Descartes’ Optimized Route Planning Solution Provides Ideal Supply with Real-time Visibility into Order and Delivery Status Let's Talk Download the Case Study Driving Exemplary Customer Service with Descartes Ideal Supply, a major wholesale...
Solutions
How US Foods Plans Delivery Routes While Increasing Customer Service Quality Let's Talk Download the Case Study US Foods is one of the largest foodservice distributors in the United States. We distribute all the supplies that a restaurant, hotel or...
Industries
Solutions
WAXIE Sanitary Supply Enhances Delivery Operations with Dynamic Route Planning and Optimization Software Let's Talk Download the Case Study WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with...
Industries
Solutions
Routing Software Helps Grocery Distributor Brenham Wholesale Optimize Last Mile Delivery Let's Talk Download the Case Study As a full-service wholesale distributor for convenience stores, grocery stores, restaurants, food service and institutional...
Solutions
As a leading supplier of premium building and landscape products in a demanding Australian marketplace, BC Sands required route planning and delivery software that ensured consistent, on-time, in-full delivery. The company used the same-day...
Industries
Solutions
Learn how US Foods, one of the largest foodservice distributors in the United States, plans delivery routes with customer service and quality in mind.
Industries
Solutions
U.S. distributor of food service equipment, Edward Don & Company, streamlines their delivery operations with Descartes’ cloud-based route planning and execution solutions, enhancing customer service and realizing substantial bottom line benefits.
Industries
Solutions
Stephenson’s delivery vehicles are dispatched from one of five central hubs in the Greater Toronto Area (GTA). Stephenson’s delivery planning process started with an Excel spreadsheet and evolved over time to a homegrown, manually administered...
Industries
Solutions
With a seasonal peak in the summer months, Schweppes consistently commits to delivers within 48 hours, on the basis of orders received by fax, e-mail, EDI (Electronic Data Interchange) or phone. As soon as an order is put into the system, data is...
Industries
Solutions
Java is a food distributor and wholesale dealer that distributes about 39,000 tons of food every year to private and public kitchens in Belgium. Java is number 2 in the foodservice industry in Belgium and manages a product line of 10, 000 customers...
Industries
Solutions
With optimized route planning, real-time visibility and enhanced reporting capabilities, Crate and Barrel’s driver compliance with their delivery schedules now runs around 98%. They were also able to cut their delivery time windows in half - from 4...
Industries
Solutions
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos
Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey
Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.