Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
Emerald Performance Materials, a specialty chemicals producer for food and industrial applications, is using the Descartes MK Dynamic Screening™ solution to proactively screen global customers, trading partners and the full range of participants in...
Industries
Solutions
Thompson Ahern International, a leading Canadian customs broker and freight forwarder, is expanding its use of Descartes' customs solution to help comply with the Canada Border Services Agency (CBSA) eManifest initiative for freight forwarders. The...
Industries
Solutions
Bring Cargo U.K., a transport and logistics supplier, is using Descartes e-CustomsTM to help ensure its customers’ goods flow seamlessly by complying with the European Union's (EU) new Union Customs Code (UCC) legislation effective May 1, 2016. The...
Industries
Solutions
Wayfair, Inc., one of the world's largest online destinations for home furnishings and décor, is implementing Descartes’ marketing-leading home delivery solution to enhance its customers’ end-to-end experience while optimizing the use of the company...
Industries
John S. James Co., a leading freight forwarder and customs house broker, is using Descartes' custom house broker solution to ensure it’s ready to meet the U.S. Customs and Border Protection’s (CBP) new Automated Commercial Environment (ACE)...
Industries
Solutions
Air carrier Silk Way West Airlines, part of the Azerbaijan-based Silk Way Group, is using Descartes' cloud-based Global Air Messaging to streamline operations by automating air cargo communication processes such as the electronic air waybill (eAWB)...
Industries
Solutions
Rotech Healthcare, a leading U.S. provider of home medical equipment, as well as respiratory and sleep apnea treatment, is automating the planning, dispatch and data collection processes for its nationwide delivery fleet using Descartes' cloud-based...
Industries
Solutions
The Port of Antwerp, the largest port area in the world, has renewed its use of the Descartes Global Network™ (Descartes GLN™) for business-to-business electronic communication services to help accelerate the movement of goods across borders. The...
Industries
Solutions
Descartes has successfully integrated air and ocean transportation freight messaging and customs declaration filing with SAP® Transportation Management (SAP TM). The integrated solution gives customers using the SAP TM application access to the...
Industries
Solutions
Iceland Post, the national postal service for Iceland, has deployed the Descartes route planning solution to help it successfully transition to a parcel delivery company in response to the country’s ecommerce growth. With Descartes’ strategic route...
Industries
Norwegian, a low-cost airline experiencing rapid global expansion, is using Descartes' cloud-based Global Air Messaging Gateway solution to help standardize and automate electronic air cargo communication with its customer base of freight forwarders...
Industries
Solutions
McCombs Supply, a retail company providing repair replacement parts to supply contractors, service technicians, housing developments, institutions, and do-it-yourselfers, has grown ecommerce shipping volumes by 600% and reduced order fulfilment times...
Industries
Manuport Logistics, a logistics service provider offering expertise in a wide variety of cargo, is using the Descartes Verified Gross Mass™ (Descartes VGM™) solution to help its customers comply with container weight requirements regulated by the...
Industries
Solutions
InterPost, a London-based wholesaler for international mail and the ecommerce parcel industry, is using the Descartes e-Customs™ solution to deliver shipments faster and more affordably to customers in the U.K., U.S. and worldwide. Shipments can be...
Industries
Solutions
Tony’s Chocolonely, recognized as one of the Netherlands’ leading chocolate brands, is growing its business in the U.S. To support the expansion, the company is using the Descartes Global Logistic Network™ (Descartes GLN™) to streamline electronic...
Industries
Solutions
Rogers Corporation, a global technology leader in engineered materials, has expanded its use of the Descartes MK Dynamic Screening™ solution to help assess the compliance history of companies they acquire. When acquiring or merging with a business...
Industries
Solutions
JAS Forwarding (USA) has deployed Descartes Air Cargo Advance Screening™ (Descartes ACAS™) for air cargo coming into the U.S. to provide heightened security. With the cloud-based Descartes solution, JAS Forwarding becomes an early adopter of the ACAS...
Industries
Solutions
Telesuper, a leading and fast growing ecommerce grocery retailer in the Netherlands that delivers primarily fresh products, is using Descartes Route Planner™ On-demand to automate and optimize its vehicle routing process. The cloud-based solution...
Solutions
The International Air Transport Association (IATA) is using Descartes' Global Logistics Network™ (Descartes GLN™) to support eAWBLink, its easy-to-use solution to accelerate global electronic air waybill (eAWB) adoption and help small- to medium...
Industries
Solutions
As the premier national distributor of home automation systems, Home Controls depends on speedy, reliable shipping to create an exceptional, frictionless customer experience. Integrated with Oracle NetSuite and carrier platforms, Descartes ShipRush...
Industries
Solutions
Featured Videos
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Tyres On The Drive Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Ideal Supply Delivers Superior Customer Service with Help from Descartes
Meeting Customer Expectations for Real-time Freight Visibility with Descartes MacroPoint™
Featured Customer Success Stories
Direct Traffic
Direct Traffic Solutions deployed the integrated cloud-based Descartes Aljex™ transportation management system (TMS) and Descartes MacroPoint™ freight visibility to improve productivity and enhance the customer experience.
Freight Scouts
Freight Scouts deployed the integrated cloud-based solution of Descartes Aljex™ transportation management system (TMS) and Descartes MacroPoint™ freight visibility to improve productivity and enhance the customer experience.
Purolator
Months ahead of the Canadian ELD mandate, Purolator is simplifying Hours of Service (HOS) compliance, boosting productivity, and reducing operational costs with the Descartes Telematics solution.
Sunset Transportation
Learn how Sunset Transportation enhanced load visibility and expanded load capacity using Descartes MacroPoint™
Dahlgren Duck
Learn how Dahlgren Duck Is Optimizing Order Fulfillment with Descartes OzLink™ Mobile Warehouse
Port of Halifax
Port of Halifax uses global trade intelligence from Descartes Datamyne to identify, win and retain customers, driving up sales and diversifying revenue.
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.