Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Solutions
Industries
Chips Go Here
A privately-owned, award-winning third-party logistics (3PL) provider, Sunset Transportation implemented the Descartes MacroPoint™ solution for real-time freight visibility and dynamic carrier sourcing to elevate customer service, increase...
Industries
Solutions
Driving Exemplary Customer Service with Descartes Ideal Supply, a major wholesale distributor to the electrical, industrial and automotive industries, required a streamlined, integrated, and cost-effective logistics management solution. With the aim...
Industries
Solutions
Improving Customer Satisfaction with Ecommerce Warehouse Software Fashion brand Mister Zimi relied on mobile inventory “apps” for stock management and third-party logistics (3PL) providers for their order fulfillment. The company soon realized that...
Solutions
Steering Nationwide Delivery Toward Greater Efficiencies Based in Melbourne, Australia, ACM Parts was established in 2013 to provide new and innovative solutions to address inefficiencies in Australia’s automotive parts supply chain. With rapidly...
Industries
Solutions
Meggitt PLC is a global engineering group specializing in extreme environment components and smart sub-systems for aerospace, defense, and energy markets. With sixty businesses in sixteen different countries, and a large number of military and dual...
Industries
Solutions
Real-time Freight Visibility Drives Customer Satisfaction A leading producer of Idaho® potatoes shipping product to grocery and food processing customers nationwide, Sun-Glo of Idaho deployed the Descartes MacroPoint™ real-time freight visibility...
Industries
Solutions
Simplifying Electronic Logging Device (ELD) Compliance with Descartes Telematics As Canada’s largest courier and freight network, Purolator is leading the way in electronic logging device (ELD) best practices, implementing the Descartes Telematics...
Industries
Solutions
Sophisticated Freight Broker TMS & Real-time Visibility Transforms Operations Atlanta-based broker Freight Scouts implemented the Descartes Aljex™ transportation management system (TMS), fully integrated with freight visibility solution Descartes...
Industries
Solutions
Descartes’ Route Planning Solution Helps Postal Service Company Planning Bike Routes
US LBM Holdings is a leading U.S. distributor of specialty building materials with more than 250 locations across the country, providing more than 60,000 SKUs of specialty products such as windows, doors, millwork, roofing, siding, cabinetry and...
Industries
Solutions
The Vollrath Company is a global supplier of foodservice equipment, supplies and serving systems. With approximately 800 shipments/day (4,000/week; 206,000/year), the company implemented Descartes Transportation Manager™ (TM) to support growth and...
Industries
Solutions
Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and perishable products in Northern California. Tony’s Fine Foods’ fleet travels more than 130,000 miles each week, offering distribution services...
Industries
Solutions
For more than 65 years, Americans have relied on Ferrellgas for their residential, industrial/ commercial, and agricultural propane needs. Ferrellgas has grown from humble beginnings, as a family-owned propane supplier, to a publicly-traded, Fortune...
Industries
Solutions
Going Paperless with Descartes Heightens Delivery Performance for Customers As a wholesale distributor of building materials serving 12 states with 60 locations, Homer Glen, IL-based Richards Building Supply (RBS) invested in route planning and...
Industries
Solutions
WATERLOO, Ontario, October 25, 2018 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Merchants Foodservice, the 12th-largest foodservice...
Solutions
Lift Off Distribution, the third largest distributor of Red Bull energy drinks in the U.S., is attaining better levels of customer service and greater operational efficiencies after replacing manual practices with an automated solution for route...
Industries
Solutions
Freight Broker TMS + Real-time Visibility Solution Drives Brokerage Growth Driven by a vision to bring a more agile and responsive logistics approach to customers’ diverse shipping needs, Direct Traffic Solutions implemented Descartes Aljex™ freight...
Industries
Solutions
Real-Time Freight Visibility Is the Key to Customer Satisfaction A leading supplier of architecture, furniture and technology products and services, Steelcase implemented Descartes MacroPoint™ to enhance shipment visibility across its U.S...
Industries
Solutions
Capital Logistics, a rapidly-growing third party logistics provider (3PL), implemented Descartes Aljex™ transportation management system (TMS), fully integrated with real-time freight visibility solution Descartes MacroPoint™, to drive its aggressive...
Industries
Solutions
WATERLOO, Ontario, April 28, 2020 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that White Plains, NY-based Capital Logistics, a full service...
Industries
Solutions
Featured Customer Success Stories
EDB
EDB must screen its customers, partners, and employees to comply with international compliance regulations. EDB chose Descartes Visual Compliance™—with direct Salesforce™ integration and dynamic screening—to simplify and expedite its compliance process, mitigate third-party risk, and accelerate the sales cycle.
Box Components
Box Components designs, manufactures, and distributes parts for BMX and mountain bikes for customers around the world. Read how Box Components chose Descartes OzLink to provide warehouse management for ecommerce order fulfillment
Megaware Keelguard
Megaware KeelGuard, a provider of specialized boat protection products: KeelGuard®, PontoonGuard®, SkegGuard®, ScuffBuster®, FlexStep Pro® and BatteryGuard™ implemented Descartes OzLink™ to automate and streamline its shipping process in response to rapidly increasing growth.
Cathay Pacific
Cathay Pacific Cargo deployed the Descartes CORE Tracking Bluetooth Low Energy (BLE)™ readers, tags, and network to 29 ports worldwide as part of its Ultra Track cargo tracking service and enhanced its customer service.
Goodfair
By automating its order fulfillment process and leveraging full visibility into warehouse inventory, Goodfair improved the customer experience, increasing order accuracy and reducing the time to ship to one week.
Black & Veatch
U.S.-based engineering and professional services corporation Black & Veatch places a high priority on complying with global regulatory requirements, including those related to export compliance.
Featured Videos
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Tyres On The Drive Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Ideal Supply Delivers Superior Customer Service with Help from Descartes
Meeting Customer Expectations for Real-time Freight Visibility with Descartes MacroPoint™
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.