Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
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Border States: Optimizing Fleet Operations with Descartes’ Route Planning Let's Talk Learn More Learn how Border States, the sixth-largest electrical distributor in the U.S., enhanced operational efficiency and customer satisfaction with Descartes...
Solutions
VSA uses the integrated EDI solution from Descartes for two message streams. The message exchange with suppliers involves outgoing orders.
Solutions
A leading beverage producer replaced manual transportation management practices with a cloud-based TMS and Descartes MacroPoint™ supply chain visibility platform.
Solutions
How SRS Distribution Achieved Proactive Fleet Safety and Optimized Route Planning with Descartes Let's Talk Learn More Discover how SRS Distribution, a leader in building materials and landscape supply company, transformed its fleet operations with...
How SRS Distribution Achieved Proactive Fleet Safety and Optimized Route Planning with Descartes Let's Talk Learn More Discover how SRS Distribution, a leader in building materials and landscape supply company, transformed its fleet operations with...
IDS Reduces Costs and Elevates Customer Experience with Descartes’ Transportation Management Solution
Solutions
Using Descartes for End-to-end FTZ Management MD Logistics, an Indiana-based Logistics Service Provider (LSP), is using Descartes Foreign Trade Zone™ (Descartes FTZ™) solution, allowing the company to operate a fully compliant FTZ subzone and offer...
How Richards Building Supply Enhances Operations with Descartes: Safety, Efficiency & Customer Experience Let's Talk Learn More Discover how Richards Building Supply, a leader in the building materials industry, leverages Descartes solutions to...
Industries
Solutions
Dairy Farmers of America Optimizes Last-Mile Logistics with Descartes Let's Talk Learn More Dairy Farmers of America (DFA) is a farmer-owned cooperative managing a vast distribution network for daily dairy deliveries across the U.S. They switched...
Industries
Solutions
Discover how New Castle Building Products, a leader in exterior building materials, transformed fleet operations and enhanced efficiency with Descartes route planning and proof-of-delivery solutions.
Industries
Solutions
Riedel is a leading producer of fruit juices and dominates the Dutch market for fruity drinks with well-known brands such as Appelsientje, CoolBest, and DubbelFrisss. Thanks to integrated EDI from Descartes, the company sees the benefits of time...
Solutions
American Tire Distributors: Optimizes Route Execution and Strengthens Operational Alignment Let's Talk Learn More American Tire Distributors (ATD) is the largest tire distributor in the U.S., supplying over 90,000 products through a robust network of...
Industries
Solutions
Silver Eagle Distributors: Driving Beverage Distribution Efficiency with Descartes Let's Talk Learn More Silver Eagle Distributors, one of the largest Anheuser-Busch beverage distributors, operates in the Houston area, delivering about 36 million...
Industries
Solutions
Discover how SRS Distribution, a leader in building materials and landscape supply company, transformed its fleet operations with proactive safety measures and optimized route planning (Geotab Telematics and Descartes Route Planner™ On-demand). With...
Industries
Solutions
Halperns’ Steak & Seafood: Elevating Tradition with Descartes Technology Let's Talk Learn More Halperns’ Steak & Seafood, a wholly owned subsidiary of Gordon Food Service, is a premier provider of center-of-the-plate proteins for white-tablecloth...
Industries
Solutions
Learn how Gateway Services Inc., a leader in pet aftercare, is leveraging Descartes advanced routing solution (Descartes WinRoute™) to streamline their operations and enhance customer service across over 100 locations in the U.S. and Canada.
Industries
Solutions
“Wallenius Wilhelmsen is at the forefront of regulatory compliance as we provide a foundation to move shipments for our customers around the world. One key part of this is to ensure that our customers comply with a growing body of regulations,” said...
Marine Services International, Inc. (MSI) is an international freight forwarder and Non-Vessel Operating Common Carrier (NVOCC) based out of the Cleveland, Ohio freight hub. The company has been using Descartes to manage warehouse operations, analyze...
Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...
Using Descartes to Keep Pace with Customs Regulations Such as ICS2 Harry Bakker, eCommerce and EDI Analyst from Ocean Network Express (ONE) explains how Descartes Global Security Filing™ (Descartes GSF™) solution is helping the company meet...
Featured Customer Success Stories
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Transportation Services
By implementing Descartes MyCarrierPortal (MCP), the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Transport eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Austrian Airlines
Discover How Austrian Airlines Is Managing Inventory & Optimizing Processes Using Descartes RFID Technology
Lufthansa Technik
Read how Lufthsansa Technik is Enhancing Visibility & Automating Processes with Descartes QuestaWeb™
Princeton TMX
A leading beverage producer replaced manual transportation management practices with Princeton TMX's cloud-based TMS and Descartes MacroPoint™ supply chain visibility platform.
Wallenius Wilhelmsen
Read how Wallenius Wilhelmsen is using Descartes to ensure compliance with regulations such as ICS2 and to keep pace with change
Ocean Network Express (ONE)
Read how Descartes Global Security Filing™ (Descartes GSF™) solution is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.
Featured Videos
Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.