Customer Success

Video: Silver Eagle Distributors Reduces Planned Miles through Optimized Delivery Planning

Video: Silver Eagle Distributors Reduces Planned Miles through Optimized Delivery Planning Let's Talk Learn More Silver Eagle Distributors, one of the largest Anheuser-Busch beverage distributors, operates in the Houston area, delivering about 36...

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Industries

Solutions

Video: SRS Distribution Advances Fleet Safety and Compliance with Route Planning and Telematics

Discover how SRS Distribution, a leader in building materials and landscape supply company, transformed its fleet operations with proactive safety measures and optimized route planning (Geotab Telematics and Descartes Route Planner™ On-demand). With...

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Industries

Building Supply

Solutions

Video: Halperns’ Steak & Seafood Reduces Delivery Inquiries with Real-time Tracking

Video: Halperns’ Steak & Seafood Reduces Delivery Inquiries with Real-time Tracking Let's Talk Learn More Halperns’ Steak & Seafood, a wholly owned subsidiary of Gordon Food Service, is a premier provider of center-of-the-plate proteins for white...

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Industries

Food Service

Solutions

Transportation and Logistics

Video: Gateway Services Balances Routes with Strategic Planning

Learn how Gateway Services Inc., a leader in pet aftercare, is leveraging Descartes advanced routing solution (Descartes WinRoute™) to streamline their operations and enhance customer service across over 100 locations in the U.S. and Canada.

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Industries

Medical Service

Solutions

Video: Industry Leaders Strengthen Delivery Operations with Execution Visibility

Video: Industry Leaders Strengthen Delivery Operations with Execution Visibility Let's Talk Learn More Descartes customers Matt Fannon of Silver Eagle Distributors and Will Woodall of Mitchell Distributing share powerful strategies and best practices...

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Industries

Solutions

Pepin Distributing Boosts Delivery Productivity through Fleet Performance Management

Pepin Distributing Boosts Delivery Productivity through Fleet Performance Management Let's Talk Download Case Study Numerous businesses across Tampa, FL rely on Pepin Distributing to keep their shelves and fridges stocked with leading local, national...

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Industries

Solutions

Webinar: Mitchell Distributing Optimizes Delivery Frequency with Strategic and Daily Planning

Mitchell Companies, a total beverage distributor and longstanding Anheuser Busch wholesaler, replaced its legacy Omnitracs Roadnet solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales...

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Industries

Solutions

Arctic Glacier Manages Seasonal Delivery Demand with Strategic Planning

Arctic Glacier Manages Seasonal Delivery Demand with Strategic Planning Let's Talk Download Case Study Arctic Glacier, North America’s leading manufacturer and distributor of packaged ice, implemented Descartes’ strategic route planning solution to...

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Industries

Food Service

Solutions

Heartland Coca-Cola Aims for Better Operational Precision with Route Execution and Telematics Solutions

Heartland Coca-Cola Builds Realistic Routes Through Route Execution and Telematics Solutions Let's Talk Download Case Study Heartland Coca-Cola Bottling Company originally adopted a telematics solution for its vehicles to meet regulatory requirements...

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Industries

Solutions

Border States Improves Delivery Performance and Customer Experience with Real-Time Visibility

Border States Improves Delivery Performance and Customer Experience with Real-Time Visibility Let's Talk Download Case Study Border States, the sixth-largest electrical distributor in the US, is reshaping its operational landscape through Descartes'...

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Industries

Building Supply

Solutions

Shore Point Distributing Reduces Costs with Automated Route Planning

Shore Point Distributing Reduces Costs with Automated Route Planning Let's Talk Download Case Study Shore Point Distributing Company, Inc., a longstanding New Jersey beer distributor serving restaurants, bars, and beer stores for 90 years, recognized...

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Industries

Solutions

Gravesham Borough Council Increases First-Time Access with Customer Engagement Tools

Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.

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Industries

Solutions

Autoglass Increases Customer Satisfaction with ETA Tracking

The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician. 

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Industries

Automotive

Solutions

Watford Community Housing Increases First-time Access with Automated Customer Communications

Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals. 

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Industries

Solutions

Fairhive Homes Cuts Missed Appointments with Real-Time Engagement

Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.

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Industries

Solutions

Halo ARC Reduces Customer Calls with Real-Time Tracking and Notifications

Learn how Halo improved the collection and delivery process by increasing transparency.

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Industries

Automotive

Solutions

Welsh Water Enhances Customer Experience Through ETA Tracking and Communications

Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre. 

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Industries

Solutions

Paradigm Housing Group Boosts First-Time Access Rates with Digital Appointment Tracking

Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.  

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Industries

Solutions

Ogi Reduces Missed Appointments with Proactive Customer Engagement

Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.

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Industries

Solutions

Featured Customer Success Stories

Jem Global

As ecommerce became a primary growth engine, Jem Global's operational complexity increased. Manual processes and disconnected systems made it difficult to maintain inventory accuracy, fulfill orders efficiently, and scale with confidence. To support continued growth, the company turned to Descartes Sellercloud™.

Bridgeway

Bridgeway turned to Descartes MyCarrierPortal™ integrated with Descartes MacroPoint™ for shipment visibility to streamline processes across 15+ freight agent brands.

Lone Cypress Logistics

Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.

Sims Global Solutions

Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.

Nationwide Equipment Transportation

Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.

Flat World Global Solutions

To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.

DC Logistics

By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.

GEODIS

Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.

Royal Logistics

By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.