Knowledge Center
Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
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Discover how real-time customer feedback tools can transform service recovery, boost satisfaction, and streamline operations for delivery providers.
Industries
Solutions
Discover how businesses collect useful customer feedback after a last mile delivery or field service appointment.
Industries
Solutions
Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.
Industries
Solutions
Many common field service queries can be resolved using digital self service. By helping customers help themselves, your business stands to costs and improve customer satisfaction.
Industries
Solutions
The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician.
Industries
Solutions
Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Industries
Solutions
Learn how self-service appointment management contributes to increased first-time access, reduced call center traffic and improved customer satisfaction.
Industries
Solutions
Understanding the Five Eyes export control enforcement coordination agreement and what it means for international businesses.
In this video episode, Adrian Gonzalez with Talking Logistics speaks to Descartes’ Chris Jones about how a company’s financial performance, as well as senior management’s perspectives on transportation management influences strategy, tactics and...
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Industries
Solutions
Learn how Halo improved the collection and delivery process by increasing transparency.
Industries
Solutions
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Industries
Solutions
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
Industries
Solutions
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
Industries
Solutions
Ready to transition to a robust denied party screening software? Fully understand what goes into the cost of a solution with our pricing guide.
To effectively counter the heightened risk of forced labor compliance violations in your global supply chain, here are key things to consider. Learn more about how Descartes can help.
As sanctions requirements continue to grow in complexity, a robust denied party screening solution can simplify the process and curtail preventable export and international trade compliance errors. Learn more.
ATLANTA, Georgia, April 25, 2023 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Eastern Propane & Oil, one of the largest family-owned and operated energy providers in New England, has selected Descartes’ last mile delivery solution to supply propane to over 100,000 residential and commercial customers throughout New Hampshire, Maine, Massachusetts, Rhode Island and Vermont.
Solutions
Learn more about notable sanction violations in 2022, what we can learn from them, and how the cost of advanced tools far outweighs the cost of non-compliance.
A new round of sanctions was imposed on Russia and its allies after Moscow held referendums to annex the Kherson, Zaporizhzhya, Donetsk, and Luhansk regions of Ukraine. Learn more.
Featured Resources
The Carrier Compliance Landscape is Changing in 2026
Why Foreign Trade Zone (FTZ) Software Has Become a Strategic Imperative
Fleet Resource Center
From Monitoring to Mastery: Preparing for 2026 Temperature Tracking Requirements
Peak Season 2025 Survival Guide for Warehouses
Surviving Tariff Volatility
Customs Brokers & Foreign Trade Zones
2025 Transportation Management Benchmark Survey
Descartes Pacejet: One Solution for Freight and Parcel Shipping, Fully ERP-Integrated and Built to Scale