The Maturity Moment

Scaling Beyond Spreadsheets

April 29, 2026 | 10 PST / 1 PM EST

At some point, growth breaks your spreadsheets. More channels. More vendors. More fulfillment nodes. What once felt manageable becomes reactive, manual, and fragile.This is the maturity moment.

In this session, Descartes and Flxpoint break down why hybrid fulfillment operations fail at scale, the hidden cost of staying in spreadsheet mode, and the operating framework high growth brands use to scale with control, not chaos.

You Will Learn

  • Why manual processes collapse at scale and what it is costing you
  • The most common breakdowns in hybrid fulfillment
  • A proven framework used by scaling brands
  • Practical steps to reduce friction across inventory, orders, and suppliers
  • What changes when you scale correctly including error rates, labor, and efficiency

Meet your Speakers

Samantha Brown

Sr Partner Manager, Descartes

Samantha leads partnerships for Descartes global ecommerce pillar. With both a seller and software provider experience, she brings a unique perspective to supporting thousands of brands in optimizing their operations.

Mike Burneko

Solutions Architect, Flxpoint

Mike is a Solutions Architect at Flxpoint with over 5 years of experience working with ecommerce retailers across multiple verticals. Mike works with prospective and current clients to ensure all projects have a defined scope, especially when it comes to integrating with other platforms to achieve complex workflows.

Troy Graham

Strategic Account Executive, Descartes

Troy is Strategic Account Executive for Descartes Ecommerce solutions. His areas of expertise include warehouse automation, parcel shipping, fulfillment, and ecommerce sales channel integrations with other programs.