What is freight tracking and how does it benefit my customer?

Freight tracking lets you see the location of your shipments at any given moment, in real time. Freight tracking platforms allow you to stay on top of the location and ETA of shipments, helping you make sure things are running smoothly and your customers’ goods are being delivered to the right place at the right time. You can gain a competitive advantage acquiring and retaining customers by leveraging the accurate, real-time shipment data and communications capabilities provided by state-of-the-art freight tracking platforms.

The ability to track freight accurately has multiple benefits. For manufacturers, tracking inbound raw materials and sub-assemblies advanced notice of disruptions, allowing you to proactively manage contingency planning and prevent or minimize work stoppages. Plus, real-time visibility of your shipments can streamline resource planning for scheduling, loading and unloading freight.

Reliable tracking of inbound inventory can minimize inventory shortfalls for retailers, increasing revenue and improving customer satisfaction. Freight tracking can also help prevent charges related to supply chain disruptions, such as carrier detention fees, fines and customer chargebacks.

With real-time, multimodal visibility, you can see expected time of delivery, planned and actual drive times, status updates (e.g. departure and arrival notifications), SKU shipment details, views of shipments by area and customer, and temperature monitoring. Advanced filtering and search capabilities will also enable you to create custom views for customers, shipment characteristics and more.