Supply & Demand Chain Executive shares insights from Descartes’ Chris Jones on the race to technology for freight forwarders and customs brokers as they look to automate shipment milestone communications, quoting, denied party screening, warehouse and purchase order management to differentiate their services, strengthen customer retention and boost performance.

AJOT speaks to Angelo Byrd, CEO of G&S Logistics, about the company’s aggressive approach to automation, adding offices throughout the U.S., onboarding new carriers and technology, including deploying digital freight broker solutions from Descartes.