Success Stories

The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician. 

Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals. 

Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.

Learn how Halo improved the collection and delivery process by increasing transparency.

Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre. 

Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.  

Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.

HSS Hire used customer engagement technology to digitise the customer experience, increase efficiency, and better manage feedback. 

Valora relies on Descartes' EDI for fast and error-free processing through the various Procure-to-Pay process stages in a wide variety of product groups through to automated invoice processing and connection to the central SAP system.

Learn how Fairmount Tire is leveraging Descartes’ last mile delivery solution to get tires out faster and offer B2B customers a seamless experience.