Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
Global aviation logistics specialist Menzies Aviation provides air freight services at more than 200 airports across six continents. The ground handling expert has introduced Descartes Core Bluetooth Low Energy (BLE)™ readers to increase visibility...
Serving 159 airlines and carrying 2.9 million tonnes of cargo annually, dnata is an award-winning ground handling and cargo services specialist. The air service provider is introducing Descartes Core Bluetooth Low Energy (BLE)™ readers across its...
Best Dedicated Solutions is a third-party logistics company founded by experienced professionals with a vision for a better brokerage experience. Specializing in immediate pickup and direct delivery for consumer and industrial freight, BDS offers...
Get the First Installment in the Series: Customer-Facing Enablement Freight forwarders are facing extreme pressure. They are being pushed on all sides to digitize and deliver a premiere customer experience. With innovative competitors shaking-up the...
Get the Guide and “Prescription for Success” Based on Your Daily Ecommerce Shipment Volume No matter what they’re selling, successful online retailers have one thing in common: best practices. Strong businesses are sustaining growth from ecommerce...
Logistics service providers and Non-Vessel Operation Common Carriers (NVOCC), such as California-based Aqualine International and Puerto Rico’s ETH Cargo Services, are using Descartes’ cloud-based back office, global trade intelligence, and customs...
DHL Aviation provides air freight transportation to a wide range of logistics service providers through a comprehensive airport-to-airport network. The company has chosen Descartes' solutions to standardize and automate electronic air freight...
Ensuring Export Compliance by Simplifying Denied Party Screening with Descartes Visual Compliance™ As a high-tech manufacturer that ships cutting-edge technologies like sensors, microcontrollers, and circuit boards around the world, Adafruit...
Solutions
Terug op volle toeren na coronacrisis: zo bereidt Asogem zich voor “Normaal gesproken verwerken we rond de 250 reparaties per week. Aan het eind van de quarantaine staan er naar verwachting ongeveer 600 achterstallige reparaties op stapel. We willen...
Industries
Solutions
The PipeKnife® Company, founded in 1993, is one of the largest suppliers of specialty tools to the Caulking, Waterproofing, Deck Coatings and Auto Glass Replacement industries. Over 300 professional grade tools to cut and remove old sealant and...
Circle Logistics is a freight broker providing logistics solutions to a wide array of customers in the continental United States, Canada and Mexico across all modes of transportation including dry van, flatbed, reefer, expedite, oversize and air.
Talking Logistics Video Episode with Capital Logistics, Echo Global Logistics & Descartes As part of a new video series Making a Difference: Supply Chains for a Better Tomorrow, industry analyst and Talking Logistics host Adrian Gonzalez speaks to...
Driving Growth with Descartes Ecommerce WMS PackAngels, the ecommerce fulfillment unit of German logistics service provider ANCLA Logistik GmbH, manages logistics for small and medium online businesses. In support of its exponential growth and the...
Industries
Solutions
The level of supply chain disruption caused by the global COVID-19 pandemic created unprecedented challenges for this essential industry. Whether fighting to keep grocery products on the shelves or scrambling to drum up new sales to offload inventory...
Serving the global aviation industry, Hong Kong-based innoAviation provides Unit Load Device (ULD) leasing solutions, cold chain solutions, and shipment tracking technology solutions. During the coronavirus pandemic, innoAviation is using the...
BC Sands utilise Descartes Route Planner pour optimiser leurs tournées et livraisons
Industries
Solutions
Notre client US LMB partage son expérience avec nos solution pour l'optimisation des tournées. Descartes offre la posibilité de localiser le chargement en un seul clic et la preuve de livraison par image. Communication avec les chauffeurs a amélioré...
Industries
Solutions
Agediss permet aux enseignes de proposer des créneaux de livraison à leurs clients au moment de la confirmation de la commande en déployant Route Planner.
Solutions
John Lewis Partnership utilise la solution de Descartes Reservations & Route Planner et permet l'entreprise de consolider son service de livraison à domicile pour les articles les plus volumineux à travers un système de réservation dynamique unique...
Le supermarché en ligne Telesuper optimise son processus de planification des trajets et son service client avec la solution dans le cloud Route Planner™ On-demand de Descartes Systems Group.
Solutions
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos
Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey
Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.