Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Pistor est une entreprise indépendante de commerce et de services leader en Suisse, active dans les secteurs de la boulangerie, de la restauration et des soins. Avec l’EDI, ils disposent désormais d’un processus numérique de bout en bout, fiable et...
Solutions
Pistor is een toonaangevend onafhankelijk handels- en servicebedrijf in Zwitserland, actief in de bakkerij-, catering- en zorgsector. Met EDI beschikken ze nu over een end-to-end digitaal proces dat betrouwbaar en efficiënt is.
Solutions
Pistor is a leading independent trade and service company in Switzerland, active in the bakery, catering and care sectors. With EDI they have now an end-to-end digital process that is reliable and efficient.
Solutions
Transportation One leverages Descartes MacroPoint for real-time freight visibility and API integration, enhancing customer experience and carrier relationships with their custom TMS.
Industries
Solutions
Border States Takes Last-Mile Delivery Performance and the Customer Experience to the Next Level Let's Talk Download Case Study Border States, the sixth-largest electrical distributor in the US, is reshaping its operational landscape through...
Industries
Solutions
Shore Point Distributing Unlocks Savings by Automating its Route Planning Let's Talk Download Case Study Shore Point Distributing Company, Inc., a longstanding New Jersey beer distributor serving restaurants, bars, and beer stores for 90 years...
Industries
Solutions
Under många år har Ellos Group tillsammans med Descartes samarbetat för att utveckla automatiserade lösningar i deras tullprocesser.
Great World Logistics (GWL) is using Descartes freight forwarding technology to power its global logistics and cargo clearance operations.
MODE Global, one of the world’s leading logistics companies, is using Descartes Advanced Ocean Tracking™ (Descartes AoT™) to boost operational efficiency and provide customers with rich ocean status updates throughout the shipment journey. “Early on...
HEMI ragierte positiv auf den Wunsch der Baumarktkette Intergamma, den Bestellvorgang speziell für die bei HEMI aufgegebenen Kleinbestellungen über EDI abzuwickeln.
Industries
Solutions
Hemi a répondu à la demande de la chaîne de bricolage Intergamma de traiter le processus de commande via EDI, spécifiquement pour les petites commandes qu'elle passe auprès de HEMI.
Industries
Solutions
Hemi responded to the request of DIY chain Intergamma to have the orders processed via EDI, specifically for the small orders they place with HEMI.
Industries
Solutions
Hemi wilde tegemoet komen aan het verzoek van doe-het-zelf keten Intergamma om het orderproces via EDI te laten verlopen, specifiek voor de kleine orders die ze bij HEMI plaatsen.
Industries
Solutions
« Les commentaires sur les chauffeurs changent la donne et nous fournissent une mine d’informations. Auparavant, les commentaires négatifs étaient adressés à un collègue commercial et traités au bout de quelques semaines. Aujourd’hui, les clients...
Solutions
« Descartes nous permet de réduire cette tâche à une heure avec un seul employé, ce qui nous permet d’augmenter considérablement la productivité et de redéployer le personnel vers des initiatives stratégiques plus vastes. Le degré d’automatisation et...
Solutions
„Das Feedback von Fahrern bietet uns wertvolle Informationen und hat unsere Geschäftsprozesse revolutioniert. Früher erhielten Vertriebsmitarbeiter negatives Feedback, das oft erst Wochen später weitergeleitet wurde. Heute erhalten Kunden innerhalb...
Solutions
„Mit Descartes können wir dies auf eine Stunde mit einem Mitarbeiter verringern, wodurch wir unsere Produktivität signifikant steigern und Mitarbeiter für wichtigere strategische Projekte einsetzen können. Die Automation und Digitalisierung, die wir...
Solutions
Reducing Costs, Managing Rates, and Enabling Customers to Book and Quote On-demand with Descartes. AMC Transportation is a licensed Ocean Transportation Intermediary (OTI) and Non-vessel Operating Common Carrier (NVOCC) that specializes in a broad...
Solutions
USCutter Digitizes its business by optimizing the ecommerce fulfillment process with the help of Descartes Peoplevox. Learn about how going paperless increased productivity.
Industries
Solutions
Dank EDI Outsourcing kann die Florin AG sich auf die Inhalte und Durchführung der Prozesse konzentrieren.
Industries
Solutions
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
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Swix (Norway) Customer Success

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Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.