Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Headquartered in Anaheim, CA, Box Components designs, manufactures, and distributes parts for BMX and mountain bikes for customers around the world. Driven by its Southern California racing heritage, Box’s forward-thinking products not only benefit...
Servier Suisse looked for an EDI solution that allowed its wholesalers’ systems to communicate directly with the company’s own ERP without having to worry about different order formats or communication protocols. By collaborating with an EDI service...
Megaware KeelGuard, a provider of specialized boat protection products: KeelGuard®, PontoonGuard®, SkegGuard®, ScuffBuster®, FlexStep Pro® and BatteryGuard™ implemented Descartes OzLink™ to automate and streamline its shipping process in response to...
Cathay Pacific Cargo deployed the Descartes CORE Tracking Bluetooth Low Energy (BLE)™ readers, tags, and network to 29 ports worldwide as part of its Ultra Track cargo tracking service. With near real-time visibility into shipment status and location...
IFCHOR Strengthens Compliance, Significantly Reduces Costs with Descartes Visual Compliance As a leading international shipbroking company, Switzerland-based IFCHOR needs to screen the people they do business with to comply with international...
As a leading international shipbroking company, Switzerland-based IFCHOR needed to screen the people they do business with against denied party screening lists to comply with international regulations. Due to the rapid growth of the company and...
Descartes Systems Group in collaboration with Extra Logistic Software, is supporting Magnus Group to streamline its business operations.
Online thrift store Goodfair implemented Descartes Peoplevox™ ecommerce warehouse management system (WMS) to automate, streamline, and scale its order fulfillment processes to meet the escalating demand for its unique themed mystery bundles of...
Applying Innovative Cargo Booking Software to Improve Customer Service in Logistics Toll Group (Toll), a logistics service provider in the Asia-Pacific region and part of Japan Post, is using Descartes cargo booking solution to power its global...
London, UK, August 24, 2021 -- Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announces that Expert Customs, a recently established customs agency based in Dartford, is using Descartes’ e-Customs...
U.S.-based engineering and professional services corporation Black & Veatch places a high priority on complying with global regulatory requirements, including those related to export compliance. By automating denied party screening with Descartes...
AMCO, a globally leading logistics and warehouse service provider, is expanding its customs warehousing operation and improving customer service with the deployment of the Descartes e-customs solution. “Following Brexit, the demand for customs...
Verso Corporation is a leading American owned and operated producer of graphic, specialty and packaging paper and market pulp, with a long-standing reputation for quality and reliability. Headquartered in Miamisburg, OH, Verso produces 1.4 million...
Based in Montreal, Canada, ENERGY Transportation Group is an asset-based third-party logistics provider (3PL) serving diverse industries across the U.S. and Canada via four divisions: ENERGY Logistics, ENERGY Fresh Express, ENERGY Express, and ENERGY...
Performance Logistics is a third-party logistics (3PL) provider specializing in refrigerated freight. Looking for new solutions to find capacity efficiently and cost-effectively, the 3PL deployed Descartes MacroPoint™, an automated capacity matching...
Performance Logistics is a third-party logistics (3PL) provider specializing in refrigerated freight. Looking for new solutions to find capacity efficiently and cost-effectively, the 3PL deployed Descartes MacroPoint™, an automated capacity matching...
Operating in the defence and aerospace industries, Meggitt PLC relies on robust export compliance practices. To this end, Meggitt deployed Descartes Visual Compliance™ to simplify and accelerate denied party screening to mitigate risk. Seamless...
Since the end of the Brexit transition period on 1st January 2021, there has been much disruption across supply chains for businesses that were not correctly prepared.
Known for its specialized extreme environment engineering, Meggitt PLC is a world leader in aerospace, defence, and energy. Headquartered in the United Kingdom, Meggitt operates in North America, Europe, and Asia and employs more than 9,000 people at...
With facilities in Wisconsin and Colorado, Midwest Prototyping is a leading force in the additive manufacturing industry, utilizing 3D printing and state-of-the-art manufacturing technology to provide rapid prototyping and low-volume production...
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
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Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

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Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.