Knowledge Center

This list explores essential strategies and tactics organizations can adopt to thrive in the chaos and shortages that lie ahead.

The last year of hyper-inflated business, capacity shortage, workforce constraints and increasing customer service demands have pushed leading forwarders to adopt digitization as a key strategy for thriving in the future. Digitization is the...

Cathay Pacific Cargo deployed the Descartes CORE Tracking Bluetooth Low Energy (BLE)™ readers, tags, and network to 29 ports worldwide as part of its Ultra Track cargo tracking service. With near real-time visibility into shipment status and location...

A Next-Generation Web-based Freight Forwarder TMS Solution Developed to meet the needs of forwarders, Descartes Forwarder Enterprise™ QW is a powerful freight forwarder back-office solution that serves as the foundation for small to mid-sized...

Get the Insight You Need Now to Become a Successful Digital Forwarder

Toll Group (Toll), a logistics service provider in the Asia-Pacific region and part of Japan Post, is using Descartes cargo booking solution to power its global digital client-facing platforms. Descartes’s solution enables Toll to better service and...

Organizations face challenges with these emerging compliance requirements because governments are increasingly giving directional guidance, rather than explicit instructions, such as exact directives to screen against set denied parties lists. But...

Do What You Do Best and Automate the Rest Over 20 years ago, sectors like the travel industry moved away from manual procedures and paper-based ticketing to digital processes. With margins tightening, airlines also realized that they could eliminate...

Get the Third Installment in the Series: Effective Automation To accelerate operations and become a digital forwarder, freight forwarders must automate time-consuming, non-value-added activities and refocus resources on what they do best—moving...

Get the Second Installment in the Series: Collecting Data & Effective Integration: Freight forwarders know that they need to provide an easy way for their customers to book, rate, track, and ship on-demand. The only way to do this is to collect data...

Get the First Installment in the Series: Customer-Facing Enablement Freight forwarders are facing extreme pressure. They are being pushed on all sides to digitize and deliver a premiere customer experience. With innovative competitors shaking-up the...

WATERLOO, Ontario, January 11, 2021 -- Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that to support the growth of the Descartes CoreBluetooth Low Energy (BLE)™ network, it is offering a...

WATERLOO, Ontario, December 21, 2020 -- Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that four of the world’s largest ground handling agents are deploying Descartes Core Bluetooth Low...

Digital Shipment Booking & Digital Transformation for LSPs Talking Logistics host Adrian Gonzalez and Descartes’ Graham Parker discuss why digitization is a hot topic for logistics service providers and carriers, what some of the barriers to...

Founded in 2001, Puerto Rico’s E.T.H. Cargo Services is a total solutions logistics service provider and Non-Vessel Operating Common Carrier (NVOCC) that offers transportation and warehousing solutions for logistics providers and forwarders across...

Get the First Installment in the Series: Customer-Facing Enablement Freight forwarders are facing extreme pressure. They are being pushed on all sides to digitize and deliver a premiere customer experience. With innovative competitors shaking-up the...

n the wake of COVID-19, forwarders and customs brokers know they must digitize to provide better customer service, optimize operations, automate customs clearance, analyze performance, and find new leads.

Download a white paper to learn how to automate ecommerce customs entries including Section 321 Type 86 filings.

eAWB Resource Center The Electronic Airway Bill for Carriers, Forwarders & Ground Handling Agents (GHAs) This resource center includes information regarding the Electronic Airway Bill (eAWB). We encourage you to bookmark this page and to check back...

Descartes announced the launch of its sophisticated new “out-of-the-box” analytics tool designed to help customers better understand the data captured and created by their Descartes solutions. Leveraging Microsoft Power BI’s analytics and reporting...