Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Durch die Automatisierung von 50 % der Transaktionen wurde nicht nur die Effizienz verbessert, sondern es wurden auch Vorteile in Bezug auf weniger manuelle Arbeit, geringere Fehlerquoten und niedrigere Personalkosten erzielt.
Solutions
L'automatisation de 50 % des transactions a non seulement amélioré l'efficacité, mais a également permis de réduire le travail manuel, les taux d'erreur et les coûts de personnel.
Solutions
Automating 50% of transactions not only improved efficiency, it also created benefits in terms of less manual labor, lower error rates and decreased personnel costs.
Solutions
Video: Heartland Coca-Cola Improves Route Quality with Executional Visibility Let's Talk Learn More Discover how Heartland Coca-Cola, serving Illinois, Kansas, and Missouri, transformed its logistics planning and execution with Descartes route...
Industries
Solutions
Video: Fortune Fish & Gourmet Improves ETAs with Route Execution Solutions Let's Talk Learn More Chicago-based Fortune Fish & Gourmet serves customers ranging from mom-and-pop shops to Michelin-star restaurants. After a series of acquisitions, the...
Industries
Solutions
Managing Inventory & Optimizing Processes Using Descartes RFID Technology for Airlines Roland Scherbaum, Digital and Development Tech Ops from Austrian Airlines explains how Descartes Radio Frequency Identification™ (Descartes RFID) solution is...
Descartes e-Customs Helps Cardinal Global Logistics Automate and Scale Customs Bureau to 15,000 Declarations per Month
Industries
Solutions
Video: LifeLabs Decreases Time on Road through Fleet Visibility Let's Talk Learn More Who is LifeLabs? LifeLabs, one of Canada’s leading laboratory diagnostic service providers, processes over 112 million tests annually. To improve real-time delivery...
Industries
Solutions
By implementing a Descartes Pentant badge and setting up an External Temporary Storage Facility (ETSF), Viamaster International not only mitigated Brexit’s challenges but also transformed them into opportunities
Industries
Solutions
Enhancing Visibility & Automating Processes with Descartes QuestaWeb™ Gail Walentynowicz, Director of International Trade from Lufthansa Technik Component Services, explains how the Descartes QuestaWeb™ solution is helping the company enhance...
Industries
Solutions
Avec la mise en place de la solution EDI intégrée de Descartes, NXT Level a immédiatement constaté un certain nombre d'avantages
Solutions
Mit der Einführung der integrierten EDI-Lösung von Descartes konnte NXT Level sofort eine Reihe von Vorteilen verzeichnen
Solutions
Met de geïntegreerde EDI-oplossing van Descartes ondervond NXT Level direct een aantal voordelen
Solutions
With the Descartes Integrated EDI solution in place, NXT Level immediately experienced a number of benefits
Solutions
Video: Border States Increases Profitability with Route Visibility and Proof of Delivery Let's Talk Learn More Learn how Border States, the sixth-largest electrical distributor in the U.S., enhanced operational efficiency and customer satisfaction...
Solutions
VSA déploie la solution EDI intégrée de Descartes pour deux flux de messages. La messagerie avec les fournisseurs concerne les commandes sortantes.
Solutions
VSA setzt die integrierte EDI-Lösung von Descartes für zwei Nachrichtenflüsse ein. Beim Nachrichtenaustausch mit Lieferanten geht es um ausgehende Bestellungen
Solutions
VSA zet de geïntegreerde EDI-oplossing van Descartes in voor twee berichtenstromen. Bij de berichtenuitwisseling met leveranciers gaat het over uitgaande orders.
Solutions
VSA uses the integrated EDI solution from Descartes for two message streams. The message exchange with suppliers involves outgoing orders.
Solutions
A leading beverage producer replaced manual transportation management practices with a cloud-based TMS and Descartes MacroPoint™ supply chain visibility platform.
Solutions
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos

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Tomlinson Taps into Telematics to Enhance Business Performance

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Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.