Werner Global Logistics U.S., LLC. (WGL), a subsidiary of Werner Enterprises, recently chose the Descartes OneView™ Customs House Brokerage solution to run its U.S. customs house brokerage operations. This customs brokerage cloud-based software will help WGL streamline its customs house brokerage operations by using a single platform for customs and brokerage services, and includes Advanced Manifest System (AMS) and Importer Security Filing (ISF).

Descartes Provides Software to Match the Global Needs of Our Customers

Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated van, temperature-controlled and flatbed; medium-to-long-haul, regional and local van; and expedited services. Werner's Value Added Services portfolio includes freight management, truck brokerage, intermodal, and international services. International services are provided through Werner's domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.

We Asked Werner - Why Descartes?

We asked Dave Brenneman, Senior Director of Operations at WGL, why choose Descartes. "To offer the high level of service that we provide to our customers and support the growth of our business, we needed a robust, scalable customs house brokerage solution that could be deployed quickly and integrate within Werner's global TMS platform," Brenneman said. "Descartes' team of customs experts were able to integrate the new system, provide training and help make us more productive and efficient within the first month."

What Is Descartes OneView™ Customs House Brokerage Solution?

The Descartes OneView™ Customs House Brokerage solution is an enterprise-class application with end-to-end capabilities to manage U.S. brokerage requirements, from entry preparation and filing through to accounting. It was developed with advanced Message Queue (MQ) capabilities and a direct link to U.S. Customs and Border Protection so users can easily receive responses and customs status messages to manage by exception.

The solution is template-driven to facilitate ease-of-use and leverage existing data. Information entered into Descartes' security filing solutions such as ISF and AMS also populate brokerage transactions in Descartes OneView™ Customs House Brokerage solution to help improve productivity and eliminate additional data entry. By implementing Descartes OneView, customers like Werner can share the data common to customs operations and security filings to improve operational efficiency and reduce submission errors.

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Written by Scott Sangster

Vice President, Global Logistics Network at Descartes