Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
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Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.
Many common field service queries can be resolved using digital self service. By helping customers help themselves, your business stands to costs and improve customer satisfaction.
The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician.
Learn how self-service appointment management contributes to increased first-time access, reduced call center traffic and improved customer satisfaction.
Understanding the Five Eyes export control enforcement coordination agreement and what it means for international businesses.
In this video episode, Adrian Gonzalez with Talking Logistics speaks to Descartes’ Chris Jones about how a company’s financial performance, as well as senior management’s perspectives on transportation management influences strategy, tactics and...
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Learn how Halo improved the collection and delivery process by increasing transparency.
Welsh Water Enhances Customer Experience around Appointments Using Real-time Communications and Tracking
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
Ready to transition to a robust denied party screening software? Fully understand what goes into the cost of a solution with our pricing guide.
To effectively counter the heightened risk of forced labor compliance violations in your global supply chain, here are key things to consider. Learn more about how Descartes can help.
The Cost of Export and International Trade Compliance Errors Highlights the Need for Robust Denied Party Screening
As sanctions requirements continue to grow in complexity, a robust denied party screening solution can simplify the process and curtail preventable export and international trade compliance errors. Learn more.
ATLANTA, Georgia, April 25, 2023 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Eastern Propane & Oil, one of the largest family-owned and operated energy providers in New England, has selected Descartes’ last mile delivery solution to supply propane to over 100,000 residential and commercial customers throughout New Hampshire, Maine, Massachusetts, Rhode Island and Vermont.
Learn more about notable sanction violations in 2022, what we can learn from them, and how the cost of advanced tools far outweighs the cost of non-compliance.
A new round of sanctions was imposed on Russia and its allies after Moscow held referendums to annex the Kherson, Zaporizhzhya, Donetsk, and Luhansk regions of Ukraine. Learn more.
Navigating shifting OFAC compliance rules can be challenging for foreign companies. Descartes Denied Party Screening makes complying with U.S. sanctions easily achievable. Learn how
Recent OFAC enforcements on banks demonstrate the need for robust sanctions compliance systems Like Descartes Denied Party Screening solutions. Learn More.
Descartes is committed to providing the best support possible to our worldwide customer base, and is constantly seeking to improve the support experience for customers.Technology is an important part of the support process and, driven by our ongoing...